Pronto Insurance Agency - Sacramento (CA)

1 /5 Julián Calderon: I had a very disappointing experience with Pronto Insurance regarding their customer service. My wife initially called to get a quote for liability insurance and was told it would be around $87 by Michael Ho to add to our policy. She then reached out to me for clarification, and when I spoke with Michael myself, I was suddenly given a higher quote without any clear explanation. This kind of inconsistency is frustrating and feels misleading. It’s unacceptable to provide one price and then change it when someone else calls in. It came across as dishonest and unprofessional. This is actually the second time I’ve done business with Pronto, and unfortunately, I won’t be coming back. The way we were treated and the lack of transparency made for a very negative experience.

5 /5 Leslie: I want to start off by saying a HUGE thank you to Cristofer Lujano Onate which helped out my dad getting Insurance today. Cristofer was a huge help explaining the coverages and properly informing us. Glad to see they have a Spanish speaker helping out those that might not know or understand English. Thank you Pronto & Cristofer.

5 /5 Shae Angelique: I have been going with Michael for a couple years now and he’s always the one we come back to. I won’t get my insurance through anybody else. Michael is amazing fast and proficient and very good at what he does.

5 /5 Dueceee92 G: Michael is great at what he does. He got me the best insurance rates.