Perlina Designs - Santa Barbara (CA)

cruz salazar If I could give a zero I would because of the TERRIBLE customer service. We were told the wait was about 50 minutes so we put our name down and walked around the mall. We had a 40 minute drive just to go to Pandora so we waited. We checked in 20 minutes later and the girl said there was still 14 people in front of us. We then waited another 20 and she said there was 5 people in front of us. So we waited nearby for like 10 minutes. Our name was not called. We went up to check our standing and we noticed there was a different girl now that took over. When we went up we asked for our place in line and she was just so rude. She said that our name was not on there and there’s nothing she could do about it. We explained to her the situation and asked if the other person was still there so she could see it was us. She said no that she’s not on the clock anymore. I asked if there’s anything they could do I explained the frustration of waiting an hour. She said no I could go back on the list and wait again. I told her can I speak to a manager someone superior to you because this is insane. She said the lady who attended us was the manager. Just terrible customer service completely disorganized.

Keef 007 One of the friendliest shops I have been to. They really know what they are talking about. They had fantastic customer service. They were able to answer all my questions. Great selection of jewelry at great prices

MJ L This place is an absolute gem! I have had 3 watch batteries replaced (complete while I waited), 2 necklaces fixed (saudered and prong fix) and another bangle saudered. Everyone here is just so friendly and very involved with the community. They also have a ton of vintage jewelry which is well priced and can’t be beat. I’ll be back again and again!!!

Jeremy Leo I am absolutely pleased with the service and my experience at the Walnut Creek branch. Everyone who I worked with was very polite and knowledgeable and helped to guide me to my purchases. I will for sure be returning for any other future purchases that I may want. Very happy with the quality of the products as well.

Marlyn Ibarra We had a great time! Christina and Megan are amazing! We did their glitter glam birthday party, we took advantage of their sales selection felt like we shopped til we dropped lol Great staff, great service, great prices! We will definitely do this again!

Max Haughin My girlfriend and I recently stopped by Brilliant Earth to get sized and check out some engagement rings. We did not have an appointment, but were let into the showroom and helped right away by Patrick. Patrick was extremely helpful, funny, and easy to talk to. They understood we were just browsing and didnt attempt to push us to purchase anything. We were a bit underwhelmed with the small inventory of rings and stones to look at, but it is a small showroom and they can only hold so much inventory. The showroom was clean and safe! Overall, it was a nice browsing experience and Patrick taught us a lot.

Sandeep Kaur Best Gold jeweler in Sacramento. Prices and designs are top notch. Have had custom pieces made by them. Highly recommend.

Sexy Me I bought jewelry for my daughter 17 years ago. It was very nice and custom made.

susie cazarez I had such a wonderful experience with Marco! He was so knowledgeable, patient, and truly helped me find the perfect piece. The quality of the jewelry is stunning, and I’ve gotten so many compliments already. He really goes above and beyond to make sure you’re happy with your purchase. I’ll definitely be coming back for more—highly recommend Marco to anyone looking for beautiful jewelry and excellent service!