Pavati Jewelry - St Helena (CA)

5 /5 John Ernst: I cant recommend this place enough! Sam provided fantastic service, making the entire experience enjoyable and stress-free. The jewelry is beautiful, but the top-notch customer service is what really sets this store apart.

5 /5 Deborah King: Pavati Jewelry Store offers beautiful jewelry and top notch service. Sam incorporated diamonds from a previous setting and added a new stone and white gold to transform my wedding ring into a sparkling, striking anniversary ring. His customer service is amazing; he re-sized and then delivered my ring to my home without an additional charge. Sam takes good care of his customers! I highly recommend Pavati Jewelry and give him a 5-star rating.

5 /5 Trae Chavis: Wow I wish I could rate 10 stars. I was looking for a chain for my custom crystal pendent and after searching 2 cities and about 8 locations. I was directed to Pavati Jewelry. When I walk in, the first thing I say is, "I am looking for something very specific" and the attendant (Sam) says, "thats impossible, people hardly find that when they want something specific." I then explain to him what I need and he proceeds to LITTERALLY turn to his right, pull out this rope chain that you see in the image. He measures it and its the exact length that I want and the exact mm that I want... I sit in awe as he then gives me an amazing price on it. Needless to say, I left as a very satisfied customer :). Sterling Silver. 26in 3mm. Thank you Sam Dalia for providing a truly magical service.

1 /5 Daniel Ku: Sam, please contact me (Daniel) to resolve the issue with the bracelet you have from us ASAP. Its been incredibly hard to reach you for the past couple months, hence I had to come down to google review. Please reach out, as we need to leave this past us already.

5 /5 Carrie Sosa: Fantastic customer service! My husband and I were in town for a few days. We were honestly just window shopping before wine tasting and weren’t looking to make any purchases. It just so happened that on our drive to Napa, my husband’s (custom made) wedding band lost a jewel when one of the prongs broke off. We didn’t know at what point the prong had broken and weren’t able to find the jewel. It had a lot of sentimental value to us because the jewel was taken off of a necklace of mine and so matched perfectly, I wore it on our wedding day…you can imagine the attachment to it. Anyhow, we got to talking to Sam, the owner, and he said he might have a jewel of the same cut, size and color and be able to fix the ring for us that same day. He put in a call, found the jewel, made the repair and recoated the ring so it looked brand new. It looks better than it ever did! Sam did such an amazing job, he was so friendly and helpful and he communicated with us the whole time. What a blessing we happened to wander into his shop. We ended up also purchasing a pair of earrings and a beautiful necklace. Thank you, Sam! We could not be happier.