Northgate Insurance - San Rafael (CA)

Christian Cary I am an apartment building owner. It is now almost impossible to get liability insurance for apartment buildings in California in todays environment. All the carriers are leaving the state. After my insurance agent of many years procrastinated and then failed to find me an affordable policy, I was within days of having no insurance at all. Worried, I called BPIA and spoke to Mark Woods. He was FAR more knowledgeable of the CA apartment insurance landscape, and knew exactly what to do and where to find high quality insurance. He explained to me patiently, and in detail the situation, and where we would find a provider. Finally, at the last minute, my old agent did find a policy. It was from out of state, without CA protections, and 2x the price of my old policy, with less coverage. Mark advised me that it was an inferior product and promised he would find a CA carrier with higher $$$ limits and a lower price. He made me his top priority, and searched tirelessly, and in the RIGHT places, communicating frequently along the way, as he knew I was worried. He found a CA carrier with 50% higher limits, better terms, and $2000 cheaper. Now we had to process a bunch of paperwork and answer detailed questions about circuit breakers brands, furnaces, and construction, as required by the carrier. We worked great as a team. The day my old policy expired, Mark worked with me until 11:55 PM to get all the paperwork done and submitted so that coverage would be in effect that same day. At 10:30 PM, when I said, "Mark, please take the rest of the night off and go to bed.", he said, "No. I dont want to see you go without coverage another day." He got the paperwork submitted a few minutes before midnight, showing an effective date that same day. I have to admit I have never gotten an adrenalin rush out of insurance before! Mark Woods at BPIA was the most professional, caring, hard working, dedicated insurance agent I have ever experienced. He took my need for insurance as a personal priority. I highly recommend him and BPIA without reservation.

Wayne Ason Benny has been my agent for over twenty years, Im extremely happy with his dedication and professionalism. He really does go the extra mile to make sure that all my insurance needs are covered. I highly recommend Benny to be your agent as well !!

Ed Bevacqua I have been using George Selland at Rose Insurance for more than 30 years and receive service above and beyond! They always exceed my expectations and offer many products in protecting my Home, Auto, Boats, and Liability. Highly recommend their services!!

Theresa Mckinley I switched insurance agencies after over 20 years with my previous agency. I could not be happier. Rosa worked earnestly to search and find the best and most cost effective policies for my family. I’m so impressed with the friendly and professional service.

Yolanda Mendoza Excellent service...very friendly staff 100% recommended

Ernie Friendly, extreamly helpful, honest, provided many options, professional, compfortable.reasonable price plans, knowledgeable. Good parking. Good location, see kathlene tell her ernie recomended her highly.

KIM WORSTER I want to thank Eric for being so patient and helpful! We had just moved from Canada to California and there are a number of nuances that we had to navigate.  Eric made an otherwise stressful situation for us, much easier.  His insight and advice were so very much appreciated! Eric also got us the best premiums! I would highly recommend Eric for all of your insurance needs! Kim W.

John Burke Denise has been absolutely WONDERFUL to do business with. Denise truly showed a concern for making sure that she offered a package to us that would cover all of our needs and save us the most money possible. If you are looking for a way to get the best coverage possible for you and your family, I HIGHLY recommend giving Denise Regnani a call!

Rudy Hernandez I’ve sat in a couple Health Insurance offices trying to find health insurance that fits within my budget. But most importantly for me is the transparency and education to what I’m getting myself into. I have not had a single provider go into the amount of detail that Sam Olson went into, and I felt completely understood the entire process. He was completely transparent with what I was buying and recommended different options. There was no script or pushy sales tactic he knew what to recommend and I encouraged me to look at different options. While I had procrastinated and missed several deadlines, Sam was still extremely flexible and I appreciated his repeated efforts to find me the right plan. I could not thank him and his team enough. Thanks Sam!

Tracy Justin was very helpful, kind, patient. Great personality! Great experience! If I could give 10 stars I would.