New Legacy Insurance - Bakersfield (CA)

L Sometimes the staff arent knowledgeable and they need to work on there staffs capabilities. I get told several times things are not possible, or my car payments been made when it hasnt i have to call a manager and then they find it where they made an error all the time. Service is a hit or miss. The staff that do know are great and staff in the windsor branch are more welcoming than the santa rosa branch on mendocino

Mark Pfeifer This might be the best State Farm office there is. They have helped me with both my homeowners and auto policies. Whenever I call, I get connected with Kabrina who is AMAZING. Not only is she really nice and personable, she is extremely knowledgeable in her field. She takes the time to thoroughly answer all of my questions. My previous experiences with insurance companies were not as smooth-sailing and often left me feeling left in the dark. Kabrina goes above and beyond, making it easy and enjoyable to work with State Farm.

Gracie Escamilla Great customer service I have this agency for more than 25 years Oswaldo and Frank are amazing people!

Robert A. Paet Alex has always given our family great customer service. He is very personable and willing to go the extra mile. He always gets backs to us fast and we have all the confidence that he is giving us the best rates possible. I would 1000% recommend Tailored Werks Insurace Agency and Alex for all your insurance needs.

Eduardo Z. Cortez Very hard workers and easy to communicate with! I have had there insurance for years and I love it !

robert nyden Chris is a true professional and very knowledgable when it comes to the ins & outs of commercial insurance. I contacted several insurance brokers for quotes for a general liability insurance policy for my swimming pool construction business. Chris called me back within an hour and got to right work for me and my policy needs. One of the great things about Chris is he answers his phone and responses to text messages -- which is the same way I run my own business. Cant thank you enough Chris for all your help!

S - S A big shout out to Jasmine Muzac, travel advisor at AAA in Vacaville. My daughter & I decided at the last minute to take a first-time trip to Disneyland and needed help to make it happen. It was just luck that we connected with Jasmine. Jasmine is very personable with excellent customer service skills. Her willingness to efficiently accommodate our short notice trip made the process seamless. She quickly arranged flight tickets, hotel reservations across from the park, entry tickets, and lightning lane passes, ensuring a smooth and stress-free experience for both my daughter and me. I would definitely recommend Jasmine, and plan to use her again for my future traveling needs.

Harris Lim Ive worked with Stephanie for a few years now. She will go above and beyond to explain insurance details to us so we can make the right decisions. Very professional and knowledgeable. Give her a call she is always ready to answer questions.