Mimi Lam - State Farm Insurance Agent - Mountain View (CA)

5 /5 Geo Tu: Mimi and her staff are very experienced, professional, and friendly. They respond quickly via phone and email. When setting up each of our insurance policies, Mimi explained the options well, offered useful information, and made great suggestions without being pushy at all. When I had to file a claim, both the State Farm claims department and Mimis office were all helpful with the entire process. I was able to conveniently submit all necessary documents online, and I received the claims check in a timely manner. Weve referred several friends to Mimi because were very happy with our experience, and we always look forward to coming back to Mimi as our insurance needs grow.

5 /5 Brandon Podmayersky: Mimi provided me with tremendous service during the 13 years I lived in the Bay Area. She helped me organize a number of different policies as my life circumstances evolved and was extremely responsive to inquiries - whether in-person, on the phone, or by email. Im sorry to leave her behind as Ive left CA and moved back to the east coast to be with my family. Even when it was time to cancel my policies there was nothing but kindness and support from her. Mimi has my full, unreserved recommendation!

5 /5 Margaret Cheung: I have been using Mimis service over 20 years, Mimi and her team are professional, responsive and knowledgeable. Their service is excellent. I always get a quick response from them. Having all these years of service with Mimi, I trust her and she becomes my go to person for insurance, as I know she always takes care of her clients with their best interest in mind.

5 /5 BJ Favaro: We have been Mimis clients since 1997. And even though we moved to another county in 2012 we kept her as our agent because she has taken such good care of us through the years. She has always been responsive to our needs. She always does a thorough job of reviewing our policy with us as often as we request it and finds the most cost effective policy changes as our needs have changed. We have always felt like Mimi is on our side. State Farm proved to be fair and reliable when we had to make a major claim for our house in 2017. Were very happy with the peace of mind State Farm has provided and the great service Mimi has given us.

5 /5 Ellen Engelman: Ive been a State Farm subscriber for 64 years -- and Mimi Lam has been my knowledgeable and patient agent for many of those years. Mimi has been right there when I need help insuring my auto and also my home. When choosing an updated plan, she always provides me with best options well suited to my needs -- and my budget. The few times Ive needed to make a claim, Mimi always explains my choices clearly, helps me wade through paperwork, and she leaves me feeling comfortable with the results. I recommend Mimi Lam highly for your insurance needs!