AAA Palm Springs Insurance and Member Services - Palm Springs (CA)

5 /5 S S: This location is such a gift - and such a better option than the experience of the DMV for vehicle registration and any DMV services that can be provided. The representatives are knowledgeable and personable yet professional. I highly recommend this location and having a AAA membership. The wait times have rarely exceeded 20 minutes and they are open on Saturdays.

5 /5 Aram Haghverdi: I had an amazing experience with AAA Travis Eutsler and Lovette Bosley were my insurance agents. From the start, their team was incredibly helpful and knowledgeable. They took the time to walk me through all my options and made sure I fully understood my coverage. They went above and beyond to assist me with everything I needed and even helped me save money by bundling my car and home Insurance. It’s rare to find such attentive and genuine caring customer service. I highly recommend them for anyone looking for reliable and affordable insurance.

1 /5 Raju Ku: There were only 3 associates helping over 20 customers and the wait time was over 45 minutes per client, all staff should be crossed trained in lateral service and support each associate when needed, the travel and insurance consultations were just chilling management needs to implement the lateral approach to expedite service, incredulous how each client took over 40 minutes to resolve their individual concerns, some profusely sweating from the heat exposure, and no management in sight to oversee the process.Half the d m v related issues are being handled by the bureau since d m V has lessened their work load and personnel, staff should be better trained at speeding up the services without delay, not to sidetrack and focus on the task at hand.

1 /5 Steve M: If I could give this establishment a zero, I would. I highly recommend going elsewhere for your AAA needs. This establishment canceled a prescheduled appointment less than a day prior. Clearly, they don’t realize that some people may have to travel a considerable distance to get to this location. When I arrived for the prescheduled appointment. The location was closed. Although there were still employees inside. They all looked away from the door when I knocked. I expected a more customer service approach. From such a reputable establishment.

5 /5 Charles Lantz: I had several DMV related issues that I needed to address, such as registration and the transfer of personalized plates. I checked in, and was redirected to a service representative immediately. Christine was extremely helpful and pleasant to interact with. She resolved each issue quickly, and made the whole experience troublefree. I appreciate her professionalism and kindness. She is truly a positive asset.