5 /5 Clif: Mike De Lay State Farm: Mike is prompt, fast, Professional. What I really liked about him was he takes the time with each client and you feel like you have your own Insurance Agent. My mom is aging and she often repeats things over and over, and says "little things" that arent really related here nor there. She was on speaker phone and I just heard how Mike was 100% patient with her. With Mike, you get Professional Insurance, great rates, and a friend. State Farm is really lucky to have Mike. Weve worked with all kinds of insurance and agents (you have to these days). Hes everything good about customer service and a Gem in the Insurance Industry. Hopefully he can write and publish a book because Mike is proof you can be successful, and still be a positive impact on everyone one interacts with. Thank you Mike!!