MG Gold and Jewelry - Huntington Beach (CA)

5 /5 Shaimaa Ahmed: I had such a wonderful experience at MG Jewelry! I bought a beautiful necklace, but when I got home, I realized I already had something similar and the style wasn’t quite what I had in mind. I went back to the store a little unsure of what to expect, but the customer service completely blew me away. The team was incredibly patient, caring, and respectful throughout the whole process. They went above and beyond to make me feel welcome and comfortable, never rushing me as I took my time exploring other options. They truly cared about helping me find the perfect match and made the whole experience enjoyable. It’s rare to find this level of service these days, and I left the store feeling valued and very happy with my purchase. I highly recommend MG Jewelry for their beautiful pieces and outstanding customer service!

5 /5 Mariam S: We had the best experience with MG jewelers. Everybody was so welcoming and patient. We loved the communication. They source all their gold from Italy and it’s clear the quality and the value is there. Would highly recommend and will be returning in the future.

5 /5 Mirna Shenouda: I recently made an online purchase from this store specializing in 18k gold jewelry, and I’m thrilled with the entire experience. From start to finish, everything was seamless. The quality of the 18k gold pieces exceeded my expectations—each item was beautifully crafted, and the gold had a stunning shine that you could tell was of the highest quality. What truly stood out was the customer service. Even though my order was online, I felt like I was treated with the utmost care. The team was responsive to my inquiries, ensuring I had all the information I needed before completing my purchase. The shipping was fast, and my items arrived beautifully packaged, adding a special touch to the entire experience. Overall, this store offers exceptional service, top-notch quality, and a wonderful shopping experience from start to finish. I’ll definitely be shopping here again in the future!

1 /5 lala5614 lala: ⭐️⭐️⭐️⭐️⭐️ Following is a bot who hacked my account and wrote it... Edit: I had an outstanding experience shopping here! The gold pieces are absolutely stunning and the quality exceeded my expectations. The customer service is exceptional – they truly go above and beyond to help you find pieces that match your style, even mixing and matching until you discover the perfect fit. Shipping was super fast and hassle-free. Highly recommend this place for anyone looking for unique, high-quality jewelry and a five-star shopping experience!

2 /5 Oumaima Outani: I bought a necklace and pair of earrings from MG back in March, the necklace was stunning (Although box-less) however the earrings had several scratches on them and the stud was also burnt in 2 different spots. While the customer service prior to me receiving my order was amazing and really made me consider them my go to jewelers in the US, the after sales/ customer support was far from good. I shared my concerns about the earrings and they just denied that they were in that condition, I don’t know what they were implying but it was such a poor way of handling this, and when I asked them to send me a shipping label (the same way all businesses do when they send you a faulty item) MG jewelry asked me to pay for it this time because they “gifted” me shipping (Mind you I still paid for the UPS insurance) but at what time do we take away a “free perk” we gave a client the moment they express their dissatisfaction, so in total I was going to pay shipping twice plus insurance three times to get the earrings when it wasn’t my fault they were scratched in the first place.I held my ground and after some back and fourth they asked me to pay for shipping and said they will reimburse me which is something i never had to do not even with a candle business, everyone business sends you a shipping label and when something goes wrong they take responsibility and handle it professionally. Extremely disappointed with their after sales, how they give you some items without a proper box and how they treat their clients poorly when they express their dissatisfaction.