Mercy Insurance Services - Glendale (CA)

A. Rex Stonefield deserves all 5 stars. I had a relatively challenging situation which two other brokers and my efforts at dealing directly with carriers were unable to resolve. Spencer picked up immediately and settled it in one call resulting in a policy with the same level of coverate for literally one quarter of the price I was getting quoted elsewhere (even though some quotes were coming from the same carriers). And he did that job with kindness, professionalism and empathy. If youre looking for a local broker that cares and can actually get the job done, look no further.

Sevastyanova Arina (SimiLiona) Its incredibly refreshing to encounter such a high level of professionalism in the insurance industry. Paul Prok promptly answered all our questions and provided us with the best home insurance package. His attention to detail and commitment to customer service made this experience so easy and worry-free. Highly recommend!

The Traveler I have been dealing directly with Kyle for over a decade and he is the reason why State Farm has all of my business. Ive been involved in a couple of situations where I needed some extra assistance and Kyle was always there to not only listen to my needs but explain it in a way that I understand and I really appreciate that! I am not taking anything away from the office as a whole and have had others provide exceptional service but when I need immediate help he is at the top of my contact list and if he is too busy to get back to me in a timely manner he will have someone else in the office ensure my needs are taken care of.

Mark Pfeifer This might be the best State Farm office there is. They have helped me with both my homeowners and auto policies. Whenever I call, I get connected with Kabrina who is AMAZING. Not only is she really nice and personable, she is extremely knowledgeable in her field. She takes the time to thoroughly answer all of my questions. My previous experiences with insurance companies were not as smooth-sailing and often left me feeling left in the dark. Kabrina goes above and beyond, making it easy and enjoyable to work with State Farm.

Gabi V. Best place to get insurance in town ! Great customer service! It was quick and easy. The gentleman helping me was always smiling with a great attitude. Its hard to find places that give great customer service these days. I am definitely recommending my family members to New Dawn Insurance.