Lovisa - Irvine (CA)

5 /5 Fay B: I found the bead I needed here at the last minute, which was a lifesaver! The prices are a bit high for imitation jewelry, but since I was able to get exactly what I was looking for when I needed it, I didn’t mind too much. They have a great selection of jewelry, offering a wide variety of styles to choose from. One of the nice perks is that they offer free ear piercing, which is a great option for anyone looking to get their ears pierced without extra cost. Overall, I was happy with my experience and glad I was able to find what I needed!

5 /5 Riley: I got my ears pierced yesterday. The girl who did my piercings was named Ashley. She was super nice and she was very comforting due to the fact I was scared to get my ears done. She walked me through every step and did an amazing job. I just wished that she had walk me through what I had to do after getting my ears pierced. Like the fact you cant sleep on your piercing for a week (recommended time for a helix piercing) or how you cant go swimming or take a shower in the 24 hours of having the piercing. Other than that the service was amazing.

5 /5 kelsey flores: My experience with Ashley was amazing! she pierced my ears and made me feel comfortable. Definitely would come again!

2 /5 Marisa Perez: I bought a beautiful but cheaply made combination necklace and earrings. Wore the necklace not even for a full 24 hours and It broke. 2 days later asked about returning and was told it couldnt not be returned due to it having earrings as part of the package. They dont accept returns on earrings which Is understandable but im just really upset that they couldnt do anything about the necklace. Be cautious on buying a combination with necklace or earrings or be prepared to lose your money

1 /5 Sarah Douthett: I tried to make a return today but the woman in the picture (said she was the store manager, though she wore no name badge) refused me because this particular location is too small to accept returns and I was told to go back to the store I got it from. I said the policies on the receipt and website dont reflect what she claimed and she said she knows she cant take it, even though my purchase was $35 on credit. I dont like being mean or causing a ruckus in a busy store so I left. She had no empathy, and no intention of helping me. Im not happy with these products and I am not happy with her attitude.