Kitajima Insurance - Orange (CA)

Kimberly Ashlock Jin always goes out of his way to be helpful!

Olga Rubio Luis will call back if he misses your call. He’s very helpful and explains in detail. Highly recommend him.

AramayicArt Nichole was friendly toned and quickly transferred me to Jenny Flores. Jenny flores was bright, intellegent, softly humorous at appropriate times, she read the room well, gave efficient information in an understandable manner slowing down the density of information and breaking it down in laymens terms. I am grateful to have had the pleasure of good customer care. Thank you for hiring people who make people feel like they matter as a whole person and arent offended by the truth. Ps the questions below asking about whether i decided to go with state farm dont give the option for assessing other companies to price check. I didnt get full coverage today so didnt pay out any money...I can say the price I was quoted is in line with my current insurance company. Though this company offers towing to nearest...spots..for a dollar and a quarter more a month roughly which my company does not. But they do offer other things I appreciate and utilize yearly. ♥ ty for everything Jenny Flores! Your a great customer service rep and need a raise because you are a genuine diamond of the first water!

Spencer Jarvis All around great agency

Sola Folorunso I was able to get help with my battery issues. Jacquelin was amazing with helping navigate a complicated membership issue with my roadside assistance program. She is amazing and her customer service is top notch. Very much appreciated.

Murray Webster Melanie Villeneuve and her team are the best State Farm agents I have dealt with in over 50 years with the company. Melanie helped me with an auto claim last year, and this year they spent a couple of hours eith me reviewing all my policies. I have always found them available, helpful, and professional. It is a pleasure calling or seeing them, which I doubt most people can say about an insurance agency.

YG CF Great service and help from Tina! I looked into getting auto insurance for a new car and she was extremely helpful and took time to make sure I understood everything and gave me wonderful options! I usually dread making insurance calls but Tina truly made this experience so pleasant and I felt very comfortable talking to her. I looked through many insurance policies and they truly give the best rates and look out for your best interest. I signed up the same day I got my quote and it went smoothly and easily. I can’t emphasize how helpful and kind she was. Highly recommend!!

Amit Dhall Have been with Doris for 8+ years now. She & her team have provided excellent support and products in all these years. They are responsive, understand their customers requirements and make sure Allstate products fit their customers needs. Highly recommended.