KAY Jewelers - Chico (CA)

Brent Fick Working with Brett to get my now fiancé’s engagement ring, I cannot stress how fantastic the experience the process was. He was phenomenal walking me through the process, finding the best quality diamond and fitting my specifications and budget. From starting to simply look at diamonds to resizing the ring post proposal, working with Brett was truly a wonderful time. His expert advice and knowledge made me immediately know I was in great hands. I have emphasized to my friends looking around for a jeweler to go to Brett, and to anyone else looking I recommend the same exact thing!

Lou Whitley Wonderful owner who works there daily with his wife. Very knowledgeable jeweler, vast experience in stones, design, gold and silver. Love his shoppe.

Debra Stetler 100% Satisfied! I sent in 2 bracelets which have been broken for years. I just received them in the mail and theyre like new! Excellent service all around! Will definitely use their services again.

Margaret Stadler I had a fantastic experience purchasing jewelry online from 66 Mint. I was looking for a specific Cartier piece and found it there. I texted the shop with a question and they replied within minutes. The piece I ordered looks even better in person—high-quality and exactly as described. Customer service was responsive and helpful. I’ll definitely shop here again!

PK Manning Virtual Assistant ⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of being helped by Alexa at Zales in Lakewood Mall, and I cannot say enough about the outstanding service she provided. From the moment I walked in, Alexa greeted me with genuine warmth, professionalism, and patience that immediately put me at ease. She took the time to carefully listen to what I was looking for, guided me through different options, and explained everything with such knowledge and clarity. Alexa truly went above and beyond—making sure every detail was perfect and that I felt completely confident with my purchase. Her customer service is exemplary in every aspect: friendly, attentive, honest, and sincerely caring. What stood out most was her ability to balance professionalism with a personal touch. She never rushed me, made excellent recommendations, and created such a pleasant shopping experience that I left not only with the perfect piece of jewelry but also with gratitude for her kindness. Alexa is a shining example of what customer service should be—someone who takes pride in her work, values her customers, and ensures each person leaves with a smile. Zales is fortunate to have her on their team, and I highly recommend asking for her if you want a five-star experience.

Benjamin Flores One of the best Jewelry Stores in the area, they always serve you with kindness and are very attentive in the service, I dont know anything about the hairdresser (because I am bald), but the Jewelry Store is very varied and at a good price...

Maggy T Beautiful jewelry and amazing customer service! They were so kind and helpful, and I love that the jewelry comes with a warranty for peace of mind. Highly recommend!

Alex Lopez Went to these fine folk to get my now Fiancé’s ring resized. Rodrigo rolled the red carpet for me, he was honest, considerate and incredibly professional. He took his time explaining the process, all while presenting options and solutions and to top it off he finished it way faster than expected! I can’t recommend them enough! Thank you so very much in turning what was a very nerve racking moment, into a great experience!

Hector Rosario I’m beyond grateful for Jorge. I originally walked into Dynasty just browsing, but Jorges exceptional customer service quickly changed that. He went above and beyond to help me find the perfect engagement ring for my (now) wife. His expertise, patience, and genuine care made the whole experience unforgettable. We were so impressed that we returned to get both of our wedding bands from him as well. I highly recommend working with someone like Jorge, he truly made one of the most important moments of our lives even more special. Thank you a million times over, Jorge. We appreciate everything youve done for us.