find place the Kathy Stade - State Farm Insurance Agent?
1590 Del Monte Blvd, Seaside, CA 93955
find phone number Kathy Stade - State Farm Insurance Agent 📱?
(831) 646-9494
What Clients Are Saying Kathy Stade - State Farm Insurance Agent (GG)
1 /5 becky franco: Been coming here for years, used to be pretty good, but the last few years have been absolutely awful customer service. Im going on 3 weeks with emails and phone calls, with absolutely zero respond. My husband and I spend thousands of dollars a year here, with zero claims, only to be completely ignored when we actually need to use our insurance. Zero stars! Will be changing providers asap.
5 /5 Stephen Smith: I had a flat tire with no spare. I called Kathy’s cell. She answered promptly and had a tow truck to my location within 15 minutes. It was excellent service and I really appreciate the personalized service.
5 /5 Mia Valentina: When I first walked in I was greeted by two beautiful young girls. They both were so welcoming. Esmeralda Garcia helped me out with combining my auto and homeowners insurance! She saved me so much money! She also offered me an umbrella policy! She was so great! Loved this office.
1 /5 Nicholas Williams: I called to get a form for the DMV. Kathy answers and tells me she would call back within 30 minutes. 2.5 hours later I call and she is out on break at 4pm. 1 hour after that (3.5 hours since I first called) I call again and she is busy on the phone. Im cancelling my policy with Statefarm, I cant handle the terrible customer service skills.
1 /5 Liz O.: Don’t waste your time. I had an appointment scheduled & Kathy called me 30 min before, to change it to the following Monday. I had to get permission to go to work early & leave early. I show up for the appointment and she’s nowhere to be found. Even her office staff don’t know where she is. They call her and she answers then they tell me a minute later, “Yeah she’s not coming back.” Let’s just say, I took my business elsewhere across town.
Mireya Trejo Rais Insurance has been wonderful to my family over the years. Not only do they provide the best customer service but they have the best rates in Orange County. I have been with Mercury Insurance with them and all my family as well. They have been in business since 1982 and are family owned and operated. I highly recommend to go here they truly are the best insurance agents in Anaheim. You will feel comfortable doing business with them as all their carriers are top A rated and provide great claim experiences. Go here folks!
TERRY TAYLOR Vanasek insurance made my experiance simple and easy. I had two policys witing an hour. To me thats a lot because my days are so busy.
Terry L Taylor
Ryan’s Reviews Great prices crappy service fred loya, the ladies at the long beach branch were more helpful but other branches like the santa ana one accross from the dmv sucks I love the floor though awesome color for a floor anyway at the santa ana location I was suppose to be off auto pay when I logged on the app they said I was still on auto pay than the ladies couldnt even remind me what card was on auto pay notmally u can give the last 4 thats why I say forget the headache Ill just do it myself and if there isnt a card on file why am i getting charged for no funds im probably still on auto pay I betcha im gonna have the money in paypal just incase
candymanfb Tom Waddell has been our Agent for over 15 years and weve been with State Farm for about 25 years. I havent needed to contact the office much in that time but today Im disappointed to call this office my agent.
I asked Lauren a simple question about a vehicle but I got an unhelpful response. Lauren told me I need the VIN and other vehicle specifics. When I told her that doesnt make sense she transferred me to Jackie. Jackie provided me with the information I wanted without any hassles after finding my profile. PLEASE NOTE THAT JACKIE DID NOT NEED THE VIN TO PROVIDE ME WITH THE INFORMATION I REQUESTED.
The problem is seems to be that people dont listen or sometimes thinks about what you are saying. I told Lauren that Tom Waddell is my agent at the beginning of the conversation, but I got a response that wasnt genuine or thought through.
The low rating is due to the customer service of Lauren. People need to provide better customer service or dont they shouldnt complain when a robot takes over their job!
Olivia Parker Manny provides the best customer service! Youll be so happy to have him as your insurance agent, hell provide you with multiple options for coverage. You wont be disappointed!
Venis Michaels I was looking for an auto insurance agency for my 3 cars, my kids, my wifes and mine. Bates offered me the best service and thats why I signed with them! excellent communication skills, I didnt feel rushed to choose or anything! THank you guys for the great help!