Hope Diamonds & Co. - Palm Desert (CA)

Kas P Obsessed!! Sadie is a phenomenal asset in this jewelry store! She is wise and insightful, and the perfect guide if you are looking for a memorable & rewarding experience in customizing, upgrading, or purchasing fine jewelry. I first went in to have my engagement ring and wedding band re-imagined into a new piece, keeping the original diamond from the solitaire as the focal point. Sadie intuitively knew exactly what I was looking for, and was able to make some excellent suggestions. The jeweler is also very creative and artistic, so he made some enhancements, and what I got back took my breath away!! My husband was also super impressed, & loved the upgrade!! Well, riding that high, I brought in more pieces of jewelry and was able to transform 2 heirloom pieces, and do a partial trade-in with another piece for 2-carat diamond studs. The aquamarine pendant on platinum is an absolute show-stopper. The aquamarine is huge, but wasn’t set on a usable piece of jewelry. Sadie and the Jeweler turned it into a MASTERPIECE, that still kept the spirit of the original setting. Lastly, my family ruby ring was able to be a partial trade-in for an upgraded piece with higher quality rubies and diamonds. Overall this is one of the most fun shopping experiences I’ve ever had! I loved getting to be a part of the creative process, and see how my ideas were run with, and turned into something even better than I knew to hope for. Sadie is an absolute GEM (pun intended) to work with. Blue Diamond Jeweler really has the dream team in place. I can’t wait to go back!

Jennie McCormick Dylan did an amazing job with the bracelets and anklets for me and my girls! She had a beautiful selection to choose from — gold, silver, and tons of fun, colorful options. She was incredibly sweet and professional throughout the whole process. One of my daughter’s bracelets came off shortly after, but Dylan got us in right away and handled it with care and kindness. Thank you so much, Dylan — we’ll definitely be back for more soon!

Noor Ainee I had a wonderful experience shopping at Silk Star Pakistani Clothing Store! Their collection is absolutely beautiful the designs are elegant, trendy, and truly reflect the richness of Pakistani fashion. I was impressed by the variety of outfits they offered, from casual wear to formal attire. What stood out the most was their customer service. The staff was incredibly helpful, patient, and knowledgeable. They took the time to understand what I was looking for and made sure I left with something I loved. Another huge plus: the prices! Everything was very reasonably priced for the quality and style they offer. I’ll definitely be coming back and would highly recommend Silk Star to anyone looking for stylish and affordable Pakistani clothing.

Ellyn Michelle This Kay has been our go to jewelry store for the past three years and they never cease to amaze us! Robina helped guide my husband to find the perfect engagement ring and she remembered not only him but his name when we came back for our wedding bands. Ever since then we have gone in for the small or the large. Amber and Robina are the best!

Cynthia Borjon-Cosby Hello. I just had my pearl ring repaired and am so impressed with everything about this place and the staff. The quality and speed of the work was impressive and the price was great..They have such a wide variety of jewelry. I wasnt planning on it but I ended up buying my daughter a bracelet because it was so beautiful. 100% recommend

Ruddsbaby The staff were very nice and knowledgeable. I just went in to price what I wanted but ended up with the staffs help buying a beautiful semi mount for my stone! Only problem is I have to wait six weeks! I want it now!

PK Manning Virtual Assistant ⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of being helped by Alexa at Zales in Lakewood Mall, and I cannot say enough about the outstanding service she provided. From the moment I walked in, Alexa greeted me with genuine warmth, professionalism, and patience that immediately put me at ease. She took the time to carefully listen to what I was looking for, guided me through different options, and explained everything with such knowledge and clarity. Alexa truly went above and beyond—making sure every detail was perfect and that I felt completely confident with my purchase. Her customer service is exemplary in every aspect: friendly, attentive, honest, and sincerely caring. What stood out most was her ability to balance professionalism with a personal touch. She never rushed me, made excellent recommendations, and created such a pleasant shopping experience that I left not only with the perfect piece of jewelry but also with gratitude for her kindness. Alexa is a shining example of what customer service should be—someone who takes pride in her work, values her customers, and ensures each person leaves with a smile. Zales is fortunate to have her on their team, and I highly recommend asking for her if you want a five-star experience.

Sierra Fantastic place for gifts for yourself or others. I spent a lot of time looking at the wonderful jewelry, cards, stones, and journals. The customer service was great as well. They wrapped my gifts in such a lovely way. One stop shop.