1 /5 Erika Gaona: Worst place to come get your newborn baby’s ears. They tell you one price but charge you another. Before piercing my ears I asked the lady with the highlights what is the price? She told me $40 I checked my credit card and I was being charged $70. I go back to ask for a $30 refund and the Asian lady gives me $20 scamming me the $10 not much of a difference but stealing from your customers is crazy. But crazy. Don’t ever come here.
1 /5 Alejandra Paniagua: Purchased a ring and was told I had one week to exchange or “free resize.” It was literally written on the back of my receipt. Went back on Christmas Day to get it resized as it was a gift. Upon arrival I was informed it’s actually not free. According to them it’s only free when it’s up or down 1 size. Mine was from a 7-10 and the lady told me she would give me a discount because her “new associate” made a mistake. Okay how is that my problem. Never buying from here again.
1 /5 Ruby Napoles: I was in to get my ring repaired and a young lady was helping me and all of a sudden an older asian woman pushed her aside and started getting all pushy with me about getting my ring fixed she immediately took it without me saying yes I was fed up with her rude attitude so I politely asked for my ring back to get it fixed elsewhere
1 /5 Maria Guzmań B: I went to have a bracelet soldered ,when they returned it to me it was much smaller, it doesnt fit anymore, I dont know what they did to it, they couldnt fix it, I was very disappointed
1 /5 Ashlyn Lopez: I bought a ring from them about a month-and-a-half ago I had to have it sized not only could you see where it was sized but it ended up snapping I dont do anything that would pause my ring to break and now they want to charge me to fix something that they didnt do right the first time I will never go to them again and I would suggest not shopping with them
Grace Vang The ladies were very attentive and helpful. All of them were energetic and customer service was a 10/10. Esmeralda helped me find the best garnet necklace for myself, thank you so much!!
Sandie Hubbard Sherry and her friendly staff at Sierra Jewelry Company in Uptown Susanville are the absolute best! She carries a variety of high quality jewelry with better than average pricing. I have never been disappointed in the quality of the jewelry available or the service that I have received. Sherry recently made a one of a kind piece for me that I am in love with. To ensure that it remains a one of a kind piece, she declined to make another when asked by another patron. Thank you Sherry and staff!
Bo Laura stewart I’ve had my necklace and bracelets for over a year and still love them. Permanent Jewelry by Studio V makes it so easy. They offer tons of different permanent jewelry options to choose from. I definitely will be adding to my collection.
Ty Smith Had a pleasure of meeting Ices here was so friendly. Purchase two items here today and will return. Thank you so much for your assistance today for me and one of my daughters
Arthur Smaal Ive been here several times now and I love the friendliness and the knowledge of the staff. The jewelry in the store are more like pieces of art than anything else.
Lori BlakeyMoon I took a watch and a broken necklace in that had been my mothers and grandmothers. Theyve allowed me to make payments on the repairs. I picked up the necklace and it was fixed beautifully and in a way that will not allow it to break again the same way. Extremely pleased with them. I only wish I had more money to spend as they have an amazing inventory of both unique and beautiful jewelry and Great customer service with affordable prices and options for payment!