Brilliant Earth - Palo Alto (CA)

5 /5 carlos villalobos: I loved my experience. I didn’t have an appointment and just walked in to see some wedding band options. Genesis was available and took care of me. She was amazing. They didn’t have the ring I ultimately loved in stock, but Genesis showed me other similar options and sized me up. We got the ring ordered and I got it a week later! I am so excited and am in love with my wedding band. Thank you so much for all your help and recommendations Genesis! I will definitely be back for any other needs.

5 /5 T C: I worked with Alex S. to pick out the perfect engagement ring. Alex and the entire Brilliant Earth team were incredibly helpful, equipped with an impressive knowledge of jewelry and styles, and ready to cater to any wants or needs. Highly recommend!

5 /5 Dima B: This was my first time ever ring shopping and prior to my appointment I was very nervous. I wasn’t sure how the energy would be (as sometimes in high end stores, staff could be dismissive). The second I walked in, I was greeted by Genesis who was our appointment guide. She was so kind, patient, and extremely knowledgeable about diamonds. She helped us find styles I liked and showed us the diamonds that fit our price range and style preferences. She made the whole experience enjoyable and anxiety-free. I also loved how clean the showroom is and it does not feel overwhelming seeing all the rings. I highly recommend Brilliant Earth for ring shopping. Especially if you can get Genesis as your appointment expert!! She’s the best!!

5 /5 Brandon Probert: I have been on the hunt for an engagement ring for my partner for a while now and that search has finally come to an end thanks to Megan! She was such an amazing help and a knowledge guide as we crafted the perfect combination of setting and diamond. She was patient and offered great insights during the process which was a huge help! I will definitely be coming back in future thanks to her efforts.

5 /5 Carla Taylor: We had such a great experience diamond shopping with Alex. From the very beginning, she made the process feel approachable and enjoyable. She took the time to guide us through each step, clearly explaining what really matters when choosing an emerald diamond— clarity, color, and all the little details that make a difference. She never made us feel rushed, and her knowledge and patience gave us complete confidence in our decision. Beyond her expertise, she was truly a pleasure to work with—warm, professional, and genuinely invested in helping us find the perfect diamond. Highly recommend her to anyone looking for both quality and a great experience!