Gems by Joseph - Ventura (CA)

Malhi Kaur I had an amazing experience both times I came here, they’re very honest. The first time they told me it’s better to hold on to my gold because the price is going to go up. Honestly so grateful they are not money hungry at all & will give you their honest best advice!!

Kiara Monts My favorite shop in 661 for jewelry! I LOVE Eileens customer service and the owner, Paulina truly cares about her customers. If youre looking for something exclusive & not breaking your pockets, check them out!!

Nancy Selikoff Ophelia is the best! She is a pure joy to work with. I am a repeat customer and she has always gone above and beyond the expectations ..I have sent my ring to her over the years to be cleaned and maintained. This time, we changed the stone from a CZ to Lab Diamond. It was not possible to find an oval to fit my setting. I followed Ophelia’s advice and expertise and changed it to a round stone. She found a gorgeous stone. When it was ready, she told me the jeweler was not comfortable with how the ring was set. She then gave me a new setting (with 2 trillions) to assure its perfection. So not only did she completely replace the band for me, but did it extremely quickly . So to summarize, I have a completely New ring! Ophelia is honest, always reliable and above all communicates in a timely manner. The jewelry is gorgeous and fairly priced. The customer service is truly exceptional. I cannot recommend them highly enough. The entire process was smooth, thoughtful and enjoyable from start to finish .. I give Ophelia and the company a 10 out of 10! - a true gem in every sense. Thank You Ophelia and Chic Jewelry.

Tronie Ngo This place has the best customer service. I’m a OCD person. I had a lot of requests for my wife’s first ring and ROXANNE was always patient to help me with that. My wife love the ring. Thanks again to ROXANNE and CICCARELLI JEWELERS to make my proposal more perfect

Cici Arrates I am extremely satisfied with the watch repair service! My watch looks and works like new again. The gentleman who helped me was so nice, professional, and genuinely caring—he took the time to explain everything clearly. The service was fast, the quality outstanding, and the whole experience exceeded my expectations. Highly recommend!

Grace Vang The ladies were very attentive and helpful. All of them were energetic and customer service was a 10/10. Esmeralda helped me find the best garnet necklace for myself, thank you so much!!

Kirsten Martin I brought a family heirloom to be repaired. Because it was a Rolex, it had to be sent out. From beginning to end, the sales associate, Marilyn, attended to our requests with care and compassion. She went the extra step to communicate with Rolex as I made special requests. Rolex not only respected our wishes, but returned the watch even more beautiful that when it was first purchased 32 years ago. If ever, I need jewelry, Ben Bridge will be my first stop. Thank you Marilyn for supporting my journey and taking care of my father’s legacy. Having a piece of him by my side every day is the greatest gift.

MorAlev I had my first Cartier costumer experience last month. I wanted to have Love series jewelry but didn’t know if they suited me. We just walked in to the shop because my husband wanted to surprise me! And Alex welcomed us with such a gentle manner. Because of him we experienced a magical Cartier style experience, it was very special.. So we ended up buying the Love series ring, earrings and a bracelet. Few days later I decided I might try a bigger size bracelet because I wasn’t sure about the size. Alex again called us immediately to the shop and had me try the bigger size, but I ended up keeping the one I bought. Also bought a love necklace, while I have the other pieces of the series. I am grateful to Alex Esquivel who made our shopping experience so memorable with his gestures and kindness and knowledge. I LOVE them…

Avishai Zagoury Very nice and kind people. Doing all kind of watch and jewelry repair. They moved to a new place just one door to the right (233 Post St.), on the second floor (201)