Gallery of Diamonds - Santa Ana (CA)

Michelle Owens I took in two high end watches to have batteries replaced. Both watches worked for about two weeks before one stopped and the other started losing time. I took them back in to have the batteries tested and both tested fine. Two weeks in the watches again stopped working properly. I waited several months and took one watch back that kept losing time. I was told that for the week that they had my watch it kept perfect time. I explained that for six months my watch has been off by 15-20 minutes. Long story short, my watch required the Swiss version of the energizer battery I was given for the watch losing time .They had broken the stabilizer on the other watch so the battery in was moving around and not in place. Would not recommend taking any watch to these folks. Save yourself time and go next door to Sears

Nico Caro Hector helped my fiancé and I find our perfect wedding bands and accessories. Explained everything perfectly and was very understanding with all of our questions. If you are coming to this Kay, go see my boy Hector

drucilla lovett Store clean and friendly! The owner is Efficient and Attentive to detail on your customization request. When picking up my grill he also informative on the care you should give to your grill to help have them last. This was my first one and he showed me different style and helped me choose the right one with his honest opinion on what you should get and what he truly believes works for people. I will be ordering in the future and also recommending this place again and again.

Ginger S I’m glad I’ve found this jeweler, the owner customized my pearl ring and the gold bangle, great craftsmanship and I loved the new pieces. Highly recommended.

Sam Beckett Came in with my kids today to get some games for the Nintendo Switch that they had listed on OfferUp. Very good prices, extremely friendly employees, and the shop is filled with really cool collectibles and a wide variety of tools and musical equipment. Would definitely come back again!!

Niki Holland I’m very impressed with this jeweler. I called as I was going to be in the area at the beginning of his lunch. He stayed open for me. He then gave me very honest feedback about the repair I needed which cost him money in the long run. I am so impressed with his honest feedback, I will be returning for any future jewelry needs.

Alejandra Arciniega I had an absolutely amazing experience at Kay Jewelers in the Gilroy Outlets thanks to Juan and Trisha! From the moment I walked in, they were incredibly helpful, patient, and attentive. Their customer service was truly top-notch — they took their time with me, answered all my questions, and made sure I felt comfortable and confident in my purchase. What really stood out was how they hustled to help me out when it counted. They went above and beyond to make sure everything went smoothly. You can tell they genuinely care about their customers, and that kind of service deserves recognition. Juan and Trisha make a heck of a team — kind, professional, and just overall awesome. Thank you both for being YOU and for making my experience unforgettable. If you’re shopping for jewelry, this is the place to go! Alex

David N J.C knows his stuff. Very impressive work and completed my custom work in timely manner.

Gillian Young Beautiful sterling silver jewelry, belt buckles and exotic leather strap! Rare to find hand crafted silver like this anywhere these days.