Galati Jewelers - San Mateo (CA)

2 /5 Izzy Birkelund: I left two necklaces and a bracelet (all missing loops and needing quick soldering) and was told it would take two weeks to finish. A month and two unanswered calls later, I went in and he told me to come back thirty minutes later so he could finish the jobs. The shop was also closed when I first dropped by a month later even though it was in the open hours online, so I had to drop by again a couple hours later. He did give me money off, but clearly did the job in thirty minutes when he’d had a month to do it. The work itself is good, the customer service subpar.

5 /5 Christina Roca: Galati Jewelers was very quick in fixing my sterling silver necklace chain. It was done in less than 15 minutes when I walked into the store for $45 (very reasonable price for the speediness and quality of work). Ed and Natalie were both very kind and attentive. It’s the only place I found nearby that does silver repairs! Thank you so much for the great repair and friendliness. New customer gained!

5 /5 Grace Woll: I found Galati Jewelers and I am ecstatic about the work that was done for my engagement ring! I have a pear shape ring with a slim setting and I had managed to knock it pretty good making the stone point towards the right. Upon inspection from Ed he recommended to add some more metal to the front prong and adjust some of the other prongs as well to ensure more security for the stone. He walked me through the different ways in which he could fix it and helped me understand the process of what he would do and why it was important for the integrity of the jewelry. I felt comfortable that this was the jeweler for me. Ed was able to do a rush repair for me knowing how important this piece of jewelry is to me. I brought it in about 3 pm on a Saturday and he had it fixed polished and like nothing had ever happened to the ring by 6 pm that same day! Not only is the quality of work great, but he does custom jewelry and works with vintage jewelry as well. I plan on bringing some of my family pieces here that I have been meaning to have worked on and look forward to working with Galati Jewelers and Ed in the future. If you are looking for unique jewelry, repair, or something custom made definitely go here!

5 /5 Kimberly: Its hard to find a store on the peninsula that will replace a watch battery. I tried several jewelry stores before finding Galati Jewelers yesterday. I was so impressed with them! The gentleman I spoke to was so pleasant and also very quickly replaced the battery in my watch. Their prices are very reasonable. I will definitely come back and, based on my experience, I highly recommend them!

1 /5 Kasey Phillips: My dad brought in gold he found mining to be crafted into rings for my sister, her partner, and myself for last years (2023) Christmas presents. Every time my dad calls, hes told they arent ready yet. Every time he drops by the shop is closed. Its been OVER A YEAR. At this point just give him back his gold and refund the money he paid because clearly you are not willing or able to complete the project for which you were paid