Farmers Insurance Group - Antioch (CA)

Sami Harris Jazmin was so kind and helpful throughout the process of getting insurance - cannot recommend her and Pronto Insurance enough!

Chantal Mitchell Jaime Segundo is amazing. He was able to help me change my policy and remove a vehicle easily and made it as stress free as possible. After struggling for so long and being hung up on by other representitives he really pulled through for me! Highly recommend!

Adam Dost This review is specifically for Sandra Arias. She is exceptionally professional, understanding and amazingly patient with my complicated insurance policies. She communicates very clearly, has tremendous knowledge in her field, attentive and follows through on all action items. I am very happy with Sandra and will continue with this companys services simply because of her great customer service. Thank you Sandra and please keep up the great work.

Amit Maitra Always prompt and efficient when I call. They have often called to remind me that payment is due instead of the cancellation if not …. That automatically comes from State Farm!

Melissa M Great service from Jeff and Destiny! I found a reasonable homeowners insurance with all of their help. I couldnt be happier with their attention to detail and special guidance walking me through the process! Thanks Jeff!

Patsy Ford The thing about Castro Valley Allstate is that you can reach a person by phone and talk through your insurance issues, and they will help you. When you leave a message, they phone back, are courteous and friendly, and help you navigate the ins and outs of the process of filing your claim, and in my case, getting my car repaired properly. They really went the distance. Renting a car, which was on my policy, was smooth and straightforward.

Kunterri Heung I haven’t been here in a while but the same agent I remembered from last time named May Thao helped me. She is so nice and helpful. Great quote and great price!

Bailey Croy I had State Farm insurance with another agent but Luis’s office has been so helpful these past few months. I had major difficulties with my agents office and Luis was willing to lend a helping hand to get things taken care of. Rebecca and Joanna were also so kind and helpful through this process. They showed excellent customer service, they were empathetic to the situation and gave me a lot of good advice. If you’re looking for insurance, I believe Luis and his team will take great care of you.