Golden Oak Insurance Services (Insurance Broker) - Modesto (CA)

Ruchit Rane Holly and her team are amazing. Very professional and their quotes are very competitive too. They have been handling policies for all my businesses for couple of years now and till date I have had no issues. I highly recommended everyone to give them a chance and I am sure you won’t be disappointed. Having them as my insurance agents has turned out to be one of my best decision. They are always available over a call whenever I need help. Thank you team for everything!

Roberto carbajal It is a serious and responsible company, thank you for your attention

Alicia Thao Esthefani was a great help & she’s quick and fast got my car transferred and insurance in less than 45 min great customer service very kind and polite!

Mountain Ocean We tried to correct the address of our insured property and wasn’t successful several times. We believe that there is a bug in Allstate website form. Luckily, once Steven Chan took over this task, he solved our problem quickly and effectively.

rick adams Always available to help navigate through difficult situations . She was Kind helpful and professional . With 3 young drivers we have has a few bumps and she has been very helpful each time. Her assistants are also fantastic. Love the customer service.

Ryan Nylander Kaylin makes sure to validate and answer all my questions and concerns and remains personable at the same time, so its appreciated. Shes also honest in her efforts and dealings with me. She uses both email and phone to cover all bases and does so in a timely fashion. Kaylin is easy to work with and gets the job done! Hope to continue working with her over the years to come on the various policies we have with her and team. Thanks again for the personal service and follow through!

kenneth Tash Gives a whole new definition to the word professional. The quality of service sets the bar at a unattainable level for anyone else. Knowledge so deep that Google consultants him. Amado is not only great at his job , he is a wonderful person as well. Cant think of a better name for his business. Thank You Sir!!!!

candymanfb Tom Waddell has been our Agent for over 15 years and weve been with State Farm for about 25 years. I havent needed to contact the office much in that time but today Im disappointed to call this office my agent. I asked Lauren a simple question about a vehicle but I got an unhelpful response. Lauren told me I need the VIN and other vehicle specifics. When I told her that doesnt make sense she transferred me to Jackie. Jackie provided me with the information I wanted without any hassles after finding my profile. PLEASE NOTE THAT JACKIE DID NOT NEED THE VIN TO PROVIDE ME WITH THE INFORMATION I REQUESTED. The problem is seems to be that people dont listen or sometimes thinks about what you are saying. I told Lauren that Tom Waddell is my agent at the beginning of the conversation, but I got a response that wasnt genuine or thought through. The low rating is due to the customer service of Lauren. People need to provide better customer service or dont they shouldnt complain when a robot takes over their job!