5 /5 Johnna Clover: This company is super easy to work with! Ive been with Cowell & Smith for almost 20 years & have kept them as my agents even after moving from the city. Ive worked with Julie and Nancy most recently and am always so impressed with their knowledge, timeliness in response and general helpfulness. Being a busy professional, I specifically like getting off the phone, with one phone call, and having all the detailed information I need. Julie is thorough and understands my onslaught of questions and easily manages to lay everything out for me. Ive had multiple cars, multiple drivers, and a few dings along the way. Everything from working with their adjusters to the staff in the office has been seamless!