Connect One Insurance - Richmond (CA)

liz s Great place, got my car insured with Noe and (personally) I was in and out in a short amount of time. The workers there seem to have plenty of experience and enjoy what they do. I definitely recommend this place if youre looking to get your car insured!

Jackie Hofer Shafer Loved this place after shopping you can eat food I hope I dinner table open soon

Marco Vaticano Donna is a community supporter of our local YPN association and I was happy to have met her. She streamlined the insurance process and made it crystal clear when she spoke at one of our events. She is a solid listener, something important in insurance (sometimes people really dont know what products they need!) Im happy to have Donna in my arsenal as a real estate agent.

Elissa Foote I would not recommend Llamas to anyone looking for quality customer service during the insurance sign-up process. Hugo was extremely rude, condescending, and showed an extreme lack of professionalism. Im not sure if it was because I am a woman or if he was having a bad day, but lve never felt such disrespect from an insurance representative. I called many places searching for quotes and not one came near the terrible experience I had with Hugo. Needless to say I went with another company that did not try to rush me off the phone and listened to my needs. Dont waste your time - there are plenty of other options in the East Bay!

Bill Thompson I’ve been with Rich and his team for several years now, and I can honestly say the customer service has been outstanding from day one. Every time I’ve had a question or needed assistance, I was always able to connect with a live person and they have always been incredibly helpful, knowledgeable, and quick to respond. They always take the time to explain everything clearly, making the whole process stress-free. Thank you!!

Amit Maitra Always prompt and efficient when I call. They have often called to remind me that payment is due instead of the cancellation if not …. That automatically comes from State Farm!

Marbel Orozco Marbelli was very professional and fast in answering all my questions. I highly recommend going with her.

Alexandra Silva We had a financial struggle and are about to hit the holidays. We missed payments and had to call in to start a new policy with USAA. Devin was a phenomenal agent passing no judgement during our stressful time. I had to leave a review after having USAA as our auto insurance since 2013. We were so worried during this time of uncertainty and low funds. Im so glad we have resolved our finances and were able to start back up with USAA auto insurance.

Rudy Urbina The ladies that work here are always helpful.