5 /5 Jacob Bernhardt: I have always had Rich Castro at State Farm as my auto insurance and never had any issues and was always happy with their reasonable pricing. I never thought much about it. And then I was forced to use a different company for a vehicle lease, and went through the wringer with several national insurance providers, they took forever to get anyone on the phone, their quotes were confusing and their prices outrageous, and every exchange I had with them was frustration and annoying.
I had taken for granted how honest, easy, and pleasant Rich Castro’s wonderful team were. And how competitive and reasonable their rates, and best of all, everytime I call I get a pleasant conversation with someone who is caring and I get whatever information or issue I needed answered without a huge fuss.