What Clients Are Saying USAA Auto Insurance Agency (GG)
1 /5 Mr.J Lamb: The Company that prompts themselves as serving the military and its community. This company has an F rating with the BBB, why. Are you serving the ones who are serving you? I was recently told my claim was denied due to wear and tear under my comprehensive coverage and I just know I am not the only one.
1 /5 Sonic Hyper (Hypersonic): USAA will refuse to pay medical bills and ignore you. Shouldnt be allowed to operate in this State.
5 /5 Alexandra Silva: We had a financial struggle and are about to hit the holidays. We missed payments and had to call in to start a new policy with USAA. Devin was a phenomenal agent passing no judgement during our stressful time. I had to leave a review after having USAA as our auto insurance since 2013. We were so worried during this time of uncertainty and low funds. Im so glad we have resolved our finances and were able to start back up with USAA auto insurance.
1 /5 عبودي عبودي: So bad service and bad people are working on it
Never trust USAA or never work with them
1 /5 Jeremiah Williams: Been with them for over 20 years. There services have declined in recent years.
Manuel Alvarez I reached out to Fernando, several months ago, for a bundle insurance deal. He provided an in-depth review of what my options were and was able to cover my home, rental, and provided solid quotes on my auto. Fernando is an excellent agent with A+ customer service. I highly recommend you contact him for your insurance needs!
David Ellison I called Ashley just before 5 and told her we could deal with my problem the next day. She patiently stayed on the phone well after hours until all my issues were resolved and could not have been more pleasant. I was completely impressed with her expertise, patience, and thoroughness. Jerry….give her a raise!!!
Traci Garcia Iraina McCoy did an amazing job getting me the best price. My previous insurance was definitely over charging me. She was patient, well spoken, polite and I never felt like I was left in the dark. I’m so happy I got a better premium. Thank you!
Steven Bush I thought they would be your typical tired and angry representatives that hate dealing with people but were the complete opposite. Answered the phone fast, very friendly, and helped with all of my questions with no issues.
CJ Branca I have been working with Cheryl Rock for decades and cant recommend her and Mary Spellman State Farm Insurance highly enough! She truly embodies exceptional service and professionalism. Cheryl’s hands-on approach makes you feel like you are her top priority, which is incredibly comforting during the stressful time of handling an insurance claim. Cheryl’s attentiveness and genuine concern provides a much-needed sense of relief in challenging situations. Cheryl’s customer service skills are beyond exceptional and set the bar that no one else can beat. I would give more stars if I could, as her outstanding service deserves to be recognized!
Joel Castillo Troy Anderson and State Farm have always been there for me. Rogelio and Brenda are great, and at the office when I call or come in to answer any questions I might have and help with with all of my accounts. If you need an agent you can trust, dont hesitate to make an appointment with Troy and hell set you up.
Roberto Ruvalcaba Adriana’s insurance is the best! They gave me a very affordable monthly payment. Sheila quoted me and Ivan took care of the rest without me leaving the comfortability of my house. Highly recommend their services- Rm