Clayton Jewelry & Loan - Concord (CA)

Stephanie Rogers Very good customer service, even over the phone. I called to inquire about an appraisal and the person I spoke with was very knowledgeable and provided help even though they may not be able to do the appraisal. I appreciate this kind of thoughtfulness and kindness so much!

Qin Hui Li Cecilia is amazing and truly cares! I sent my ring in for resizing and it was not only done well but she even helped to remove a ding from my ring that the polishing revealed.

Brittney Lee The best jewelry store! Megan is amazing she can make anything happen! I had an idea of a sapphire ring I wanted and she made the vision come true! She spent the time to show me all the different sapphires to make sure I got to pick the color I wanted. I also got an emerald ring for my mom and she customized that ring as well to make it exactly like we wanted. Megan truly knows what she’s doing and will be honest about pricing and quality. No matter what your price range she does her best to make what you want happen. If you are looking for excellent quality jewelry with people you can trust then Van Gundy Diamonds is the place to go!

Marisa McGinnis Today my battery died on my Tag Heuer watch. I walked in and Peter told me to have a seat while he changed the battery. Ive been going to him for years and am always satisfied with the fast, professional service. He is very knowledgeable about watches. I love the watch, which I bought used many years ago, because it is waterproof (I think its a diving watch), it looks great and it only does one thing: tell time without me having to push any buttons.

David Hodgen I went to Gems and Loans and was met with quintessential professionalism by Sharon. She went above and beyond to appraise some items that I brought in and also had my Figaro gold chain polished ! Highly recommend with excellence beyond.

Marianne Combs Great jewelry store! Had them repair and resize 3 of my rings. They did a amazing job. It looks like theyre brand new. Great customer service, Marty was so helpful. Would highly recommend them

Jeffrey Palmquist Great establishment with excellent customer service. Been a customer since 1996, and I’ve purchased watches, jewelry, and service. All have been first-rate experiences. They are definitely the place to go. Thank you, DeVons!

Nancy Selikoff Ophelia is the best! She is a pure joy to work with. I am a repeat customer and she has always gone above and beyond the expectations ..I have sent my ring to her over the years to be cleaned and maintained. This time, we changed the stone from a CZ to Lab Diamond. It was not possible to find an oval to fit my setting. I followed Ophelia’s advice and expertise and changed it to a round stone. She found a gorgeous stone. When it was ready, she told me the jeweler was not comfortable with how the ring was set. She then gave me a new setting (with 2 trillions) to assure its perfection. So not only did she completely replace the band for me, but did it extremely quickly . So to summarize, I have a completely New ring! Ophelia is honest, always reliable and above all communicates in a timely manner. The jewelry is gorgeous and fairly priced. The customer service is truly exceptional. I cannot recommend them highly enough. The entire process was smooth, thoughtful and enjoyable from start to finish .. I give Ophelia and the company a 10 out of 10! - a true gem in every sense. Thank You Ophelia and Chic Jewelry.

pearlmin pretty cool, reminds me of hot topic (a bit) but affordable

Reza Vatankhah I went to this place to buy a gift, and I was very pleased with it! The staff were professional, and there were just enough options to choose from without being overwhelming. Additionally, they provided nice packaging and included a small tote bag with the product. I will definitely come back in the future!