Cartier - Palo Alto (CA)

Shawn Flynn I have been in many times. For bands, batteries, etc. Always great service! my go to watch place

Shaimaa Ahmed I had such a wonderful experience at MG Jewelry! I bought a beautiful necklace, but when I got home, I realized I already had something similar and the style wasn’t quite what I had in mind. I went back to the store a little unsure of what to expect, but the customer service completely blew me away. The team was incredibly patient, caring, and respectful throughout the whole process. They went above and beyond to make me feel welcome and comfortable, never rushing me as I took my time exploring other options. They truly cared about helping me find the perfect match and made the whole experience enjoyable. It’s rare to find this level of service these days, and I left the store feeling valued and very happy with my purchase. I highly recommend MG Jewelry for their beautiful pieces and outstanding customer service!

Nicolette Semmelmeyer Theresa is such a lovely person and does an excellent job. She provides excellent customer service and even calls to provide updates. I have trusted her to repair several pieces of jewelry and I am always so impressed with her work. Her attention to detail and expertise shines through and you really feel the value in the cost. She is very honest and will always say during consult what can or cant be done and never overstate. I highly recommend her and will be happy continuing to using her services.

okiram ihsoyika I have had 3 watches repaired at Winson Jewelry. The lady who helped us was extremely helpful and the price for the repair was reasonable. Also, one watch needed a special part which they found and still the price was reasonable. The watches have worked fine for over a year and we will be returning shortly to have other work done on different watches. I recommend Winson to anyone wishing good service. I have not purchased any jewelry from Winson, but the jade pieces looked to be decent quality with good workmanship.

Elizabeth Campbell What a great place! The owner is incredible. He really has a way with the ladies! I bought a beautiful 14 karat gold Brussels Griffon brooch, and was pleased with my purchase! It is a great place to buy and sell vintage jewelry! In Palm Desert

Val Gomez-Davila Great sales. Check out took a little long but cashier was very nice.

Thomson Ho Having had my fair share of experiences with various ADs (some not so great), walking into Kerns Jewelers was honestly a huge breath of fresh air. Every time Im in the area, I make an effort to stop by and I always feel so welcome. Its not just a store—they really make you feel like part of the family, even though I am a newer client. This past weekend was no exception and truly set the bar high for me. I would expect nothing less now, and it feels like I found my new home. I had first learned about Kerns Jewelers as a sponsor for the local Hillsborough Concours (Im a huge car nut), and with many of my friends and clients being active attendees and participants over the last few years, I knew I was in the right place. Josette, Mingyi, and Eric are absolutely fantastic. Super knowledgable and respectful team. The entire staff is incredibly hospitable each time I pay a visit. Eric especially went out of his way to meet with me during my last visit this past weekend, and I never once felt any pressure during any previous visits. The team made it super easy to sell a few old pieces I wasnt wearing anymore. The service is truly top-notch and unparalleled. What really stood out was how their genuine interest in my needs led to an easy and natural conversation that felt less like a transaction and more like a real friendship. I felt they took my inquiries seriously and noted everything accordingly. As a business owner (albeit not in a relevant industry), I know how important it is to build genuine relationships with people. The way Eric’s team has conducted business - they’ve completely nailed it. The service was so commendable that I cant even imagine going anywhere else now. I even got to try on some of the few pieces that I liked. Its easy to see why all my friends, colleagues, and even clients speak so highly about this place. Im delighted I found my home and look forward to building a long term relationship with the Kerns family. Im also excited to pay their new Patek boutique in the city a visit one of these days. Thank you Josette, Eric, and Mingyi!

ricky culliver “I had an amazing experience at this jewelry store, all thanks to MK! She was incredibly helpful, guiding me through the options and making sure I got the best deal possible. Her customer service was top-notch, and I couldn’t be happier with my purchase. I’ll definitely be returning to see MK and the team in the near future. Highly recommend!” Feel free to paste it wherever you need!

Suzanne Hou My appointment was with Yao. She was thorough in explaining my jewelry pieces, she was also so kind and compassionate because my pieces were a gift from my late husband. Yao is an asset for CORCA. I trust and I highly recommend selling to CIRCA.

Rusty Ryan Fast and awesome service. I highly recommend this store.