Bill Cohen - State Farm Insurance Agent - Menlo Park (CA)

Sergio Medina I loved it

James Ferguson I called Marc late one afternoon as the office was closing, leaving a message about damage to my vehicle. The first thing the next morning I received a call from Marc himself. He very expertly explained the claims process and how I could register an account with State Farm so I could follow the progress of the claim via my email and smartphone. He called me back in just a few minutes with my claims number and the process was under way immediately. Before we had completed the call we discussed a rental car company to use. Within a few minutes I received a call from the rental car company, as State Farm had already contacted them to call me. I was totally impressed with Marcs quick response and his reassuring calm, friendly demeanor. He immediately reduced the stress I was feeling. I would recommend Marc to anyone who is seeking expert and caring service.

Christopher Rangel Thank you Esmeralda for helping me out.You worked with me especially in the situation I was in.

emani white Excellent customer service. Got me same day coverage after having trouble finding affordable insurance for weeks!

Arturo Zenteno Arlene took care of me. Great customer service. I recommend getting your car insurance here.

Jorge Preciado Great friendly staff, professionally amazing environment, very accommodating to any insurance need, very helpful and always willing to listen keep up the good work

Manjiri Dahdul I recently had the pleasure of working with Amy at Hershfield Insurance Agency to make adjustments to our policy, and the experience was truly five-star. Amy was incredibly quick to respond and was both attentive and highly competent. She provided me with detailed options and was able to answer all of my questions with a high level of expertise. Her professionalism made the entire process seamless and stress-free. I highly recommend Hershfield Insurance Agency for their excellent service and exceptional team.