Bal Claire - State Farm Insurance Agent - San Rafael (CA)

5 /5 Gary Pilgram: Weve been with Bal Claires State Farm Office for a couple decades now, and insure our properties and vehicles with them. Their service has been outstanding. I spoke with Monica today, and she was calm, patient and helpful in get some minor issues and questions straightened out. Bal herself can always make herself available and will give us all the time needed. HIGHLY RECOMMENDED.

5 /5 Juliet OSullivan: Working with Cynthia at State Farm in San Rafael has been an absolute pleasure. From our very first conversation, she brought a level of care, clarity, and professionalism that immediately put us at ease. Navigating life insurance can feel overwhelming, but she made the entire process approachable and personalized. She took the time to understand our familys needs and crafted a policy that truly gives us peace of mind. What really stood out was her patience and genuine interest in helping us make informed decisions. She explained every detail thoroughly and never made us feel rushed. It’s clear she cares deeply about her clients and wants the best for them. I can honestly say that after working with Cynthia, we feel more secure and prepared for the future. Tackling our life insurance was something we had put off for too long, and I’m so grateful we had someone like her to guide us through it. If youre looking for someone who is knowledgeable, trustworthy, and a joy to work with—Cynthia is the one.

5 /5 Sheila Wang: I have worked with agent Cynthia Silva for the first time for my auto insurance policy. She did a fantastic job. Not only she provided the best customer service, so patient and diligent, but also saved me a lot of money from my previous policy. She is such a pleasure to work with. She was referred to me by my ex husband Spencer, because he was so impressed by her good work. Thank you Cynthia and State Farm Insurance.

5 /5 Bart H.: Monica did a great job! She gave me a lot of her time, efficiently answered all of my questions, and quickly responded to my follow up emails - all for only a small auto policy. I highly recommend Monica Rivero at Bal Claire Insurance.

5 /5 Melanie Chancellor: Cynthia was referred to me by my mechanic and she more than exceeded all expectations. Cynthia is a delight to work with and incredibly efficient. I owe my mechanic a great deal of gratitude for the introduction to Cynthia and State Farm. I feel like I went back in time speaking to a person that cares, supports, and meet my needs, all without dealing with a chat bot or AI…something to celebrate!