Azali Universal - Novato (CA)

Gaming_ Rima Stopped by this place to see about getting a watch, I was greeted by Tammie, who gladly showed me many watches. I asked for help finding one that would fit my style, seeing as I have a delicate wrist and didnt want anything too bulky. She pointed out a beautiful one, womens, and I took it. She set it for me, showed me how it worked, and answered all my questions about the watch flawlessly (if it was waterproof, if it would need battery replacements, cleaning it, etc). She even resized it for me and made sure I was happy with how it fit on me. 100% would reccommend going to Zales, especially with Tammie there.

Anya Miller Cresalia Jewlers is a wonderful family-run business with a white-glove approach to customer service. I found them years ago by chance and have been returning since with nothing but the best experiences. I trust them with all of my jewelry alterations and fixes, and although I have not purchased any pieces directly they would be my first stop if I were looking for something new or custom. Truly a local gem.

Katherine Smith I Came to sell some of my old gold jewelry I longer wear and a diamond ring to this place. I went to other places but by far this place was the one that paid me the highest price for my gold and diamond ring! They paid me really Good!!! And they have great customer service. If you’re looking to sell your gold jewelry this is the place to go!!!!

Tiff Pham I had an issue with an online order (it was completely missing) and I needed it for a time sensitive celebration. The online Customer Service team was backed up so I called the Hayes Valley store hoping they could help. While it felt like a long shot, they were super apologetic and quickly able to help me resolve the issue!

Dwayne Cox Treated me like family as soon as I walked in the door customer service was top-tier The one thing I really love about the store was if you buy something with diamonds and they fall out, they will automatically put them back in with no charge That is a major major plus As you know, they do fall out from time to time and they have great deals. Yama Hook me up with a beautiful ring And got me approved for credit Will be back soon

Steven Barber I had such a great experience at Hill Street Jewelry! Peter and the team were very welcoming, professional, and made me feel comfortable the entire time. They really value their customers and go above and beyond to provide excellent service. The quality of their jewelry is amazing, and I truly appreciate their honesty and care. I’ll definitely be coming back and highly recommend them to anyone looking for beautiful pieces and trustworthy service!”

maraaliciiousss First off great customer service and super friendly!!! I got a ring here for such a great price ! I stumbled upon them and wow wow I’m very happy with my purchase! And everything was done in 30 minutes!! I will definitely be coming back !! What a hidden gem !

Brandon Shelton I like how they test every single diamond for before you leave very nice vs collection just purchased my first nice diamond