Apex Jewelers - San Jose (CA)

Alyssa Wakely We absolutely love AAA Family Gems! They crafted the most gorgeous engagement ring for me as well as custom-made all of mine and my fiancé’s wedding jewelry. Donna, Tony, and Roberto are always friendly, willing to go the extra mile, and treat us as family. We can’t recommend AAA Family Gems enough!

Uyen Ngo I highly recommend Thanh Tin Jewelrv to anyone in search of gorgeous designs. From delicate pieces to statement-making accessories, Thanh Tin Jewelry never fails to impress. The attention to detail and commitment to customer satisfaction make them a top choice. Trust me, you wont be disappointed with Thanh Tin Jewelry!

Matt Mosley Bianca, Candace, and Natalie were all wonderful to work with. They were incredibly nice, patient, and attentive throughout my visit. They took the time to answer all of my questions and made sure I never felt rushed or pressured. Their professionalism and genuine care helped me feel comfortable and confident while exploring my options. Thanks to their guidance, I was able to find the perfect watch that I absolutely love. I highly recommend this team to anyone looking for exceptional service and a great experience.

Thomson Ho Having had my fair share of experiences with various ADs (some not so great), walking into Kerns Jewelers was honestly a huge breath of fresh air. Every time Im in the area, I make an effort to stop by and I always feel so welcome. Its not just a store—they really make you feel like part of the family, even though I am a newer client. This past weekend was no exception and truly set the bar high for me. I would expect nothing less now, and it feels like I found my new home. I had first learned about Kerns Jewelers as a sponsor for the local Hillsborough Concours (Im a huge car nut), and with many of my friends and clients being active attendees and participants over the last few years, I knew I was in the right place. Josette, Mingyi, and Eric are absolutely fantastic. Super knowledgable and respectful team. The entire staff is incredibly hospitable each time I pay a visit. Eric especially went out of his way to meet with me during my last visit this past weekend, and I never once felt any pressure during any previous visits. The team made it super easy to sell a few old pieces I wasnt wearing anymore. The service is truly top-notch and unparalleled. What really stood out was how their genuine interest in my needs led to an easy and natural conversation that felt less like a transaction and more like a real friendship. I felt they took my inquiries seriously and noted everything accordingly. As a business owner (albeit not in a relevant industry), I know how important it is to build genuine relationships with people. The way Eric’s team has conducted business - they’ve completely nailed it. The service was so commendable that I cant even imagine going anywhere else now. I even got to try on some of the few pieces that I liked. Its easy to see why all my friends, colleagues, and even clients speak so highly about this place. Im delighted I found my home and look forward to building a long term relationship with the Kerns family. Im also excited to pay their new Patek boutique in the city a visit one of these days. Thank you Josette, Eric, and Mingyi!

crystal garcia Cristina and Alma attended me so well and they have the most amazing customer service. One of the best jewelry store experiences I have had so I will definitely be returning. 12/10 recommend. If I could add more than 5 stars I would!

Joshua Berglund Great experience buying an engagement ring from Nerces Fine Jewelry. Brought in a picture of a ring that I liked, and they custom made it with all the alterations I wanted. The price was more than fair for everything I wanted. They even resized it when it came in a month later and said it was too tight. Great family business that will work with you to find what you want. Would definitely use them again for any jewelry in the future. Excellent customer service.

Nelson Rodriguez Shout out to Andrew for helping make this difficult process, for me at least, to choose a promise ring for my lovely girl friend. I am not a fan of buying jewelry. He has made this process easy for me and I do not feel ripped off or pressured like most jewelry stores. I tried shopping at my local stores and couldn’t find anything and also felt pressured. I found jewelry masters by accident but must be destiny cause I am very pleased with their business and customer service and helpfulness. For as long they are around I they shall have a customer. FYI I have no ideas where they are located and I’m in NY. This transaction has been completely online and over the phone. A very pleased customer.

Nazely Landaverde We originally came in thinking I had a loose diamond she looked at it right away and assured me everything was fine. We were able to get it cleaned, we felt so welcomed we stayed to look at wedding bands. Cristina was very helpful, kind, and took the time to help us.

Juan Martinez Jalisco jewelers is - amazing place for jewelry. Alissa helped me out with amazing customer service. I fixed 2 chains here which came out nice and did not take long.

Aeron Abella I recently had the pleasure of working with Leandra at Icing on the Ring for my now fiancés engagement ring, and I can honestly say her service and their craftsmanship exceeded all expectations. From the moment I walked into the store, I was greeted with warmth and professionalism. Leandra took the time to understand the preferences I wanted the ring to be and helped guide me through the entire selection process with expert advice. She really listened to what I was looking for and offered suggestions that perfectly matched my vision on this custom ring. If youre looking for exceptional service, beautiful craftsmanship, and a piece that will truly exceed expectations, I cant recommend Icing on the Ring enough. They made this milestone in our lives even more memorable, and for that, I am beyond grateful.