Angela L. Darby: Allstate Insurance - Oakland (CA)

Michael Evans I have to say the customer service I received from Lisa was nothing less than exceptional. She is very kind and willing to take the time to explain all aspects of your policy and any other need involving auto insurance or the DMV process. Thank you very much for all your help.

Ale Fischer Me and my husband rushed in at near closing time (hes a plumber so we dont even know what time hell get home) and they stayed open longer to ensure we had insurance before we left they were super nice and extremely knowledgeable and patient.

Rosemary Sainez I’ve had the pleasure of working with my insurance agent Manny Casillas for the past few decades, and I can’t recommend him enough! He’s always been professional, knowledgeable, and incredibly responsive. Whether I had a question or needed to adjust my coverage, he took the time to explain everything in detail and ensured I was getting the best value for my policies. I truly appreciate his personalized service and the peace of mind he has given me. It’s rare to find someone who genuinely cares about their clients, and I’m so grateful for their exceptional support!

Phillip Griffin Allessandra Malta was absolutely delightful when we spoke this afternoon. She struck the perfect balance between humor and total professionalism. She made buying my new auto insurance policy the absolute high point of my afternoon. You are very fortunate to have her on your team.

Christina Hernandez Enjoy working with Fred Loya on King and Story. Josue was very helpful with questions I had and efforts were made to solve my matters. Thank you!

James Lowrance Karen was very polite and professional. She answered all my concerns I had and explained questions I didnt understand in a professional manner. I would recommend Fiesta insurance to everyone

Wendy S If youre looking for home/condo insurance, I highly recommend you compare what this office quotes you with AAA Insurance. I was led to believe that its nearly impossible to get a home/condo policy in CA, which I dont doubt is true, depending on which insurance company youre dealing with. Without doing any comparison shopping, as Ive been with Farmers for years, I took their word for this. Yes, Farmers appears to be pulling out of CA. By working with them, to get a condo policy, I ended up with a very expensive and poorly administered 3rd party policy. When I initially purchased the policy, errors occurred that caused me to not be covered (which I was unaware of at the time, as no one at this office noticed me). This led to a lengthy reinstatement process that was stressful and time consuming. All difficulties Ive had with this policy are explained away as Im lucky to get anyone to provide me with condo insurance, so Im supposed to feel fortunate and put up with the extremely slow communication/customer service and high cost. Come to find out, AAA is not having these same issues. I recently did a price comparison for my auto policy, and discovered that they also offer seamless condo coverage at a very affordable price. I switched both my auto and condo insurance on the same day, 12/11. I notified Farmers and my auto was cancelled and reimbursed within the week (different agent, office). As for working with this office for the condo insurance cancellation, Im being told that as of 12/20, the 3rd party has not yet responded. As with everything else regarding this pain in the neck policy, I have no idea how long this will take. This has really been a terrible experience.

mista Ista Mike is my insurance guy, if you are a contractor and need workmans compensation or general liability, call Mike!

Grigor Kocharyan Liana was absolutely amazing! She explained everything about our coverage very thoroughly and gave us a quote we could not deny! Thank you LA West!

Linda Poverny Even though I was upset at the home insurance industry over so many carriers leaving the CA market, Shawn took the time to explain his attempts at finding options. He made me understand I was not the only one frustrated by the home insurance situation in CA. It gave our interaction a personal touch, and a sense that he was in the customer’s corner.