Allstate Insurance: Rudy Ortiz - Concord (CA)

Josias mtz Mtz Excellent professional service from all staff.

Paul Fraher Called in very excited about an upcoming purchase and Juan matched that enthusiasm! His exact words "I got you" as I told him I didnt have a lot of time but wanted to put a policy in place ASAP to complete my purchase. Ive been really happy with Juan and Larizta since I started working with these guys!

John Hull I’m 71 years old and retired kind of like Gran Torino on the hill. This young man laughed and made me feel very comfortable and not only that he had all the answers to the questions I had. I wasn’t gonna buy insurance for another couple weeks he made it easier for me. Got my information and got me exactly I mean exactly the price range I want Find a young man to work for me like you thank you and now I have good insurance. I hope this young man goes a long way in this business.

Geno Uliana Thuan has been really helpful for my wife and I over the past few years now. With becoming new homeowners and never having home insurance, Thuan has always been patient with my many questions and ensures I am comfortable before proceeding. We are happy with the service he provides and recommend him to friends and family.

Rex Acebedo Agent was pleasant to speak with. Agent assisted with my request and changes to my policy in a professional and kind manner. The agent broke down any changes as far as 6mo pricing to monthly pricing. As a client, I felt my request was met with the upmost respect and didn’t feel rushed off the phone.

adan I was shopping around for a building policy seems impossible now to get coverage for your apartment. I asked around and I was referred to Marilynn . She was able to lock me in with farmers for my apartments. I really appreciate the comprehensive time and advice she gave me about open exposures. She went to the site and told me what looks like a potential hazard something other agents I’ve worked in the past have never done. I took the time to read her reviews before I called her I was hesitant as I saw people were paying more and still went with it. Well I can’t say I saved I had better options lines up in terms of price but I appreciate how informative and experienced she is. I feel peace something I assumed I had with my past carriers only to know they sold me based on my need to save me obviously that’s was not smart as I assumed I had great coverage. Nevertheless I learned insurance is something that should be considered carefully. With everyone happy to call a lawyer I need to ensure if that crosses I am protected. Overall I hope to keep a good relationship with my now new agent . Thank you for the advice

Kian Sandjideh I have had Amica for my homeowners insurance for about 20 years and they have been stellar. I frequently tell people that until you make a claim, an insurance company is just a bill collector so unless they are bad at taking your money every month, you have nothing to complain about! I have made two claims on my homeowners insurance and both times they have been incredibly fast, no arguments about where/how I got things replaced, and paid instantly. By contrast, I had state farm car insurance years ago and they told me to take my car anywhere I wanted for repair, but when I took it to the dealership, they refused to pay half the bill because they felt like the body shop charged too much per hour for labor and I got stuck paying a very expensive bill (because the dealership wanted their money and didnt care that the insurance co was refusing to pay and they threatened to send it to a collection agency if I didnt pay). I hope never to have to make a claim again but if I do, I want Amica to be my insurer!

Rosenval Alves Um ambiente profissional, limpo e o melhor de tudo: bem brasileiro!

Ann Howland I was struggling with trying to make sense of Medicare options for myself as a new enrollee. Stacy Church at the Polk Agency was amazing by helping me figure out the best options for myself. I am a complicated situation and she was able to find me the best plans and costs to make it work. She answered all of my questions clearly so I no longer feel overwhelmed with the Medicare system. It was a pleasure to work with her and I look forward to working with her next year to complete the process again. I highly recommend her to anyone looking for help with Medicare needs.