Gatewood Insurance Agency Inc - San Jose
Reuben Flores Great customer service friendly environment
1 /5 miki seki: I had an extremely disappointing experience during working with Helen.
Helens demeanor towards me was highly unpleasant, because she took the unusual step towards a client.
We had a phone call difficulty back and forth couldn’t reach out each other.
She emailed me screenshots of her phone calls. Because She insisted that my phone was not working properly with problems.
In response, I suggested that if our phone calls were difficult, we could resort to email as an alternative way of communication.
I emphasized the importance of avoiding unnecessary back-and-forth exchanges of screenshots, which only to waste time.
I offered a constructive suggestion for Helen to be more professionalism in her approach.
However, she was very mad and responded with anger, sending emails stating
that the she was not interested in providing insurance services to me .
It was only because I suggested she to be more professional.
I found her behavior to be concerning and reminiscent of an individual who has lost control.
她的行为语言让人震惊，让人怀疑一家保险公司的员工竟然如此简单粗暴对待客户。