AAA Thousand Oaks Insurance and Member Services - Thousand Oaks (CA)

5 /5 Michael S: I have AAA Auto & Home Insurance. Been with them for 28 years. I continue to be so impressed with them. My daughter has been in two car accidents in the last 2 years and when filing a claim, my experience with AAA has been great. The claims people are very friendly, good communicators, and followed up several times to make sure my daughter got home safely. Because she spun out in the snow, they ended up making it a no-fault claim and did not raise her rates. They reimbursed us for the expensive tow bill from Boulder to CA and according to the body shop that fixed her car, the claims adjuster was easy to deal with (which I am told is not always the case with other insurance companies who try to nickel and dime the claim). As for my AAA home insurance, all my neighbors have seen their rates sky rocket in CA. Mine have stayed the same. Highly recommend AAA.

5 /5 STEPHEN CHRISTIAN: Alina, & Sarah were huuuge help in my registration, license, & stickers replacement ME & JACK IN OUR CAMPER ARE ON THE ROAD AGAIN! so much $$ saved so much time saved over DMV GOD BLESS AAA THOUSAND OAKS!

2 /5 Brady Schmidt: The DMV is more efficient than this location. I heard the front desk tell 5 people in a row “ 15-20” minute wait, when there were people waiting for an hour. Zombies. Waste of time. If it weren’t for Roadside Service I’d cancel. Their insurance products are outrageously priced too. Tech will put these people out of a job before long.

5 /5 William Gemberling: They were very good about keeping social distancing while also addressing the needs of each person. I felt as though I was treated with respect and not rushed at all as I took care of my membership renewal and my car registration which involved changing of my license plates. The person who took care of me was helpful and friendly showing lots of patience with me. I am thankful that AAA is so helpful and efficient at performing their services!