1 /5 Kate Kent: I went here to get car insurance after purchasing real bad car insurance from Fred Loya. AAA is better that Fred Loya. I do have expectations when I am paying alot for what I am told is real good auto insurance. My first and foremost expectation is when I have a situation that has to do with my auto mobile I need someone I can count on to deal with all the details. I am dealing with a traumatic situation, I need help. Well, AAA fell short in this area. Not only was it hard to get an actual person on the phone in my time of need, It took a lot of time I really didnt have to spare. Not to mention, Trauma! I came out of my apartment to find my car up on bricks and all 4 rims and tires stolen. I did finally get a real nice woman on the phone that helped me to deal with the situation and to transfer me to roadside assistance who told me the car has to have at least 3 working tires for them to pick it up. So I was transferred back to claims only to get lost in their phone service so I called back and got patched through. Then I was told that a tow truck would be by that day to get my poor car which is still sitting out at the curb on bricks with its ass in the air. (Youll see what I mean from the pictures). The point is I cant sleep knowing my poor car is sitting like that and anyone could just walk by and give it a shove. I even tried calling the person I bought my car insurance from who never answers his phone. Very unhappy with AAA. It happened Thursday night, it is now Sunday. I had to take Friday off work. Since the tow truck didnt pick up my car I have to take another day off work in order to give the tow truck driver the keys. I hope they come.
