Wells Fargo Bank - Oak Harbor (WA)

1 /5 Mike: I will NEVER do business with this bank ever again! Believe it or not we got charged two late fees. One for $30 and another for $40 all because we paid our bill early and threw on a bonus interest charge. They did refund the $40 late fee and the interest charge but corporate policy somehow doesnt allow to refund more than one late fee. Even if it was technically not late. This isnt a rant on our local branch but of corporate policy.

1 /5 Joy Carino: Went to a drive thru for a quick withdrawals at about noon. The clerk seems very nice to give my dog a treat so I thank her. I asked her whats my balance on my savings but she said shell see it once she starts the transaction. The next thing I know shes handing me the amount of my withdrawals with out telling me my balance or asking me what kind of bills I want. The reason why I asked my balance first was to I know how much I really wanted to withdraw. And I have to asked her to changed some note I wanted. What a service? She must be new.

5 /5 Max Deering: Just took our parents to Wells Fargo Bank for some personal finances. We work with Brittany personal banker, she is GREAT with our parents. We spend about an hour or so with us, she was very patient and answer all our concerns and questions. She is awesome 80)!

1 /5 valerie reyes: I’m so disappointed with this bank!! Especially with the opening manager she was so rude & refused to help me. I had made an appointment weeks ago got a conformation # time & date. This morning when I arrived at 10:20a appt 10:30a the manager had just opened door for another so I asked her do I wait outside till appt or can I go inside she said no they are closed only one person working. I explained I had appt & never got a n email stating that there was a cancellation. She actually told me that she can’t help me & that she didn’t have time to. She also told me that I can look for another branch. When I told her that this was unacceptable that there was no notice of canceling & that this was urgent & why appointment was made due to me leaving town. She rudely said again that she didn’t have time & couldn’t help & proceeded to shut door. I had to drive all the way to Stanwood for help & luckily they scheduled me for appt at 12p which gave me enough time to get there. The employee Iris was awesome. She gets a 10/10 Oak Harbor -10 will not come back to this branch.