5 /5 TAYLOR ROICE: Heres to the US Bank branch in CWU, and a huge thank-you to the US Bank associate named Lem. I experienced an online payment accounting error where I provided my checking account information but was charged from savings. No CWU employee in Student Accounts nor Cashiering could explain it nor hold themselves accountable, but Lem at this US branch went the extra mile and investigated the issue then resolved it. Glad to have a competent and attentive team up here in Ellensburg :D
5 /5 Delaney Walker: This is seriously the best US Bank in the state. My second fave being the one on pearl street. All of the staff is awesome, especially Lem. I hope he works here forever!!! Haha. He really takes his time with customers and doesn’t rush through everything. Works with you to help you understand how everything works. I’m an idiot when it comes to how credit cards work other than how to use it, and Lem takes his time educating me on how to keep my credit score high since I’m so new to it all. Thank you.
5 /5 Caleena Wyman: US Bank has literally saved my study abroad trip. I had had so many challenges with my previous bank, and needed things to happen fast in order to make the deadlines, and US Bank has been so convenient and accomodating! Lem was so much help, I just wish I had switched banks earlier!
1 /5 Rochelle Webster: Opens at 9:30 not 8:00
Devon Duncan, teller, is very rude. Ide rather not cash my check then have to ever go back here.
5 /5 Alex Walker: Love this bank and the people in it!
Dawn Parkin I have had great experiences with Brandon as our financial advisor. He explains the complex financial world in a way that makes sense. He always has our best interest in mind when making decisions.
Ken March I recently opened an account, have called them several times and even used their contact form on the website. I have always gotten a rapid response.
kat91175 We met Joe through Dave Ramsey smartvestor pro search. He truly has a heart of a teacher and has his clients best interest in mind. Investing can be super confusing and complex. He simplifies everything so regular people can understand it. We have been with him for years. I always feel better about our financial situation after meeting with him.
Moana Tuiolosega I applied for a loan and was very happy with Raul’s customer service! The process and turnaround was quick and simple. Raul was very patient, kind, understanding, and put my mind at ease with questions I had. 10/10 overall experience :)
Liliana Marcial Stephanie is truly one of a kind. She goes above and beyond to make sure her clients are taken care of and always takes the time to explain everything clearly. I trust her completely with my insurance needs and wouldn’t go anywhere else!
Craig Wood I really enjoy working with Dan. Not only is he trustworthy and responsive to my investing needs, hes a great guy. And hes a national championship college basketball player!
Jared Premier Construction Services Jeff and his team have helped me a ton over the years. Whether its with my home, auto or my business they have exceeded my expectations.