U.S. Bank Branch - Ellensburg (WA)

5 /5 TAYLOR ROICE: Heres to the US Bank branch in CWU, and a huge thank-you to the US Bank associate named Lem. I experienced an online payment accounting error where I provided my checking account information but was charged from savings. No CWU employee in Student Accounts nor Cashiering could explain it nor hold themselves accountable, but Lem at this US branch went the extra mile and investigated the issue then resolved it. Glad to have a competent and attentive team up here in Ellensburg :D

5 /5 Delaney Walker: This is seriously the best US Bank in the state. My second fave being the one on pearl street. All of the staff is awesome, especially Lem. I hope he works here forever!!! Haha. He really takes his time with customers and doesn’t rush through everything. Works with you to help you understand how everything works. I’m an idiot when it comes to how credit cards work other than how to use it, and Lem takes his time educating me on how to keep my credit score high since I’m so new to it all. Thank you.

5 /5 Caleena Wyman: US Bank has literally saved my study abroad trip. I had had so many challenges with my previous bank, and needed things to happen fast in order to make the deadlines, and US Bank has been so convenient and accomodating! Lem was so much help, I just wish I had switched banks earlier!

1 /5 Rochelle Webster: Opens at 9:30 not 8:00 Devon Duncan, teller, is very rude. Ide rather not cash my check then have to ever go back here.

5 /5 Alex Walker: Love this bank and the people in it!