The Riggle Agency - Yakima (WA)

Maikol Vázquez Alex made the whole process seamless. He identified significant savings and took the time to answer all my questions. I’m grateful for the support and personal touch.

Phillip Chung No wonder it looks fishy here without any previous review comment! This guy who answered the phone, assume to be Charles Chai, started with "who are you?"!! Who does that!! On top of Farmers doubling my home insurance premium and this kind of customer service, it is no brainer to switch to another insurance company. I only wish I have done that long time ago instead of providing income for this person! Hope my policy get cancelled as I requested without causing headache, which I wouldnt be surprised if this guy makes difficult, ex. not cancelled before renewal date and late charge assessed. Please just retire if you think you made enough money and dont feel like serving your customer with dignity! Just horrible..

John Hibbard More than 15 years of excellent service from Tim Potter for seven rental properties. A few years back I tried to find lower rates. Could not. Best service. Best price

Jessica Ouellet I have trusted Debbie with my insurance needs for 12+ years and would highly recommend her! She takes time to explain insurance, get the coverage you need, and help you save money. When I was 18 years old and first getting my own insurance, she helped me understand everything about my policy and how it worked. She truly cares about her customers!

Mark Anderson Tracey has been my agent for my business for over a decade up until my recent transition to a new owner. She is alsways personable, quick to respond, and was very helpful during the ownership transition, which always brings its own unique last second challenges. She stepped in ready and waiting for last second support that made all the difference.

Todd Carden My agent is always very responsive to me when I need her which is usually when something needs quick direct attention. She is also proactive in sharing information when renewals are happening or changes are being made to the insurance industry.

Sandra McKinley Simply the best!

Ares 777 I’ve been a customer for several years now and the service continues to be great. Whenever I have a question, the team responds promptly and thoroughly. They genuinely care about my needs and have always helped me save money.

Jake Hoffman Had the misfortune of communicating with Joley. What appeared as an introduction to acquiring insurance, became a coarse and rude exposure to WaFd Insurance. I had to stop by the branch several weeks after requesting the quote, as no update was made. When I stopped by to check on the status, I was asked why am I stopping by if I have had insurance yet. I informed that in order to acquire my contractors license, I need a bond and insurance. Then a couple weeks later I got a call, and was told I had one option, with a crucial criteria, when I didnt understand it, and asked an explanation, Joley raised his voice and accused me of being unclear and concealing information. Perhaps thats how they treat their customers. Best Regards..

Liliana Marcial Stephanie is truly one of a kind. She goes above and beyond to make sure her clients are taken care of and always takes the time to explain everything clearly. I trust her completely with my insurance needs and wouldn’t go anywhere else!