Terri Kutrowski - COUNTRY Financial Representative - Kennewick (WA)

Julie Clayton My Experiences with Barry and his Team Nicole are splendid and they have my back. I feel that my home and cars are comfortably protected. It’s wonderful to have one less thing to worry about in this day and age. I highly recommend Barry to anyone which wants to have a capable individual tending to their insurance needs. Julie Clayton

April Cheadle I might be biased because Bruce is my dad, but he is also my most trusted agent! Bruce is more interested in educating you and helping you navigate which insurance products you need vs. pushing you into a product sale. I appreciate his compassion and years of experience participating in our community and being a true neighbor to all!

Roger I’m happy with allState ,my agent Miguel Rodriguez Is a great person,when i call him for questions,he help me out immediately friendly and politely..thank you family.

Phillip Chung No wonder it looks fishy here without any previous review comment! This guy who answered the phone, assume to be Charles Chai, started with "who are you?"!! Who does that!! On top of Farmers doubling my home insurance premium and this kind of customer service, it is no brainer to switch to another insurance company. I only wish I have done that long time ago instead of providing income for this person! Hope my policy get cancelled as I requested without causing headache, which I wouldnt be surprised if this guy makes difficult, ex. not cancelled before renewal date and late charge assessed. Please just retire if you think you made enough money and dont feel like serving your customer with dignity! Just horrible..

Doc Tom Very frustrated with my "current" insurance policy with poor service and toooooo many exclusions. We went to Delia for assistance and were VERY impressed with her professional response. We canceled our existing home & auto policies and made the change over to SafeCo & Delia. We highly recommend Delia and her outstanding service.

Mostafa Sahel Love there service always help to find the best insurance for people

Anna Shields We just switched to Calen Nelsen State Farm Insurance for our home, autos, RV and boat. Randy was excellent on follow up and dealing with our timing needs for switch, as wed been with prior company for many years. Best of all, we got better coverage, better customer service for 1/3 less in premium! Its worth your time to look into switching, and Randy or Calen will take care of you!!

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service