Scott Kizer - State Farm Insurance Agent - Kent (WA)

B Wagner Tracy has been fantastic to work with! Although she was unable to help us on a few of our requested quotes for our business, she still took the time to review our current policies and ensure us we were well covered and not over insured. For the quotes they were able to help us with, she was very informative and frequently gave updates to ensure the new policies would be in place in time to cancel the others. I highly recommend Scott, Tracy and the whole team!

Tyler Andre Brooklyn and team at MMA is always responsive and helpful. They have the best service of anyone Ive worked with in the insurance industry.

A S I have had the distinct pleasure of working with Neihl Insurance over the past 10 years. They are a smaller agency who understands to value of relationships. Respect and solutions are the focus of the team and they work very hard to make sure that your needs are met, offering options that suit your budget and specific requirements. If you are looking for top notch service from your Insurance Agent, Neihl is the spot.

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Melissa Sammalisto I have dealt with Brookey Insuarance for years and they are so very helpful. My experience this last time with Marina was amazing. Adding my son to my insurance and she tried every road possible to get me a good price. She went above and beyond. I called her a million times and she was always nice and professional. I felt bad and apologized for calling so much and she was still very professional and said that is what she is there for not to feel that way. She communicated through text which was very helpful as I was purchasing a new car and working so that was extremely helpful. I would recommend Brookey to anyone which I did I told my son to call but in the end we added him to my policy. HOWEVER this last EXPERIENCE with Marina was AMAZING!

Jeremy R Theyve helped me with health insurance for many years. I appreciate their willingness to research multiple options, based on my specific needs.

Juanchi From the first call to the signing of my policy, everything was handled professionally and efficiently. The agents were clear about my options and helped me find the best coverage for my needs. I’m so grateful to have found such a trustworthy agency.

Lorena Gomez Amazing customer service. Jaharia and Esmeralda are always available and quick to respond any of my questions or concerns. Very professional and great insurance prices for vehicles, SR-22 or whatever you may need. I highly recommend these two ladies for any of your insurance need.