Randy Norman agent for Norman Agency LLC - Longview (WA)

Lorena Gomez Amazing customer service. Jaharia and Esmeralda are always available and quick to respond any of my questions or concerns. Very professional and great insurance prices for vehicles, SR-22 or whatever you may need. I highly recommend these two ladies for any of your insurance need.

Liz Beckelman Horizon Insurance has always been great with providing our insurance needs. TerryLee Smith is very proactive and provides excellent customer service. She watches the market and suggest the best insurance company coverage for the most affordable price.

Zanthe Justin did an incredible job transferring 6 policies to a new State for us. He was superior in communicating the details of the new policies and always upbeat. He also returned phone calls and answered questions promptly. Fantastic service start to finish.

Suzanne Taylor Bill helped my elderly parents get insurance during a very difficult time for them. He tackled a difficult scenario and handled it was respect and care. He was patient and worked hard for them. We really appreciate all he did for us. Thank you!!

Marshall Read I notified my agent as soon as I was hit. They connected me to a claims specialist who gave me a list of preferred providers who could make repairs. The repair was made. I paid my deductible. No hassles, great service. 40 years with state farm and counting.

J W What a great company and group of people. My initial contact came when I was looking for insurance for my new restaurant. I had an appointment and was take to a room of 8 people who took huge interest in providing me with unbelievable service. I was sold! This agency now provides all of our insurance needs. I was so impressed I also switched over all of my personal insurance as well. With a business that has 54 employees and a lifestyle that includes three vehicles 5 ATVS, a boat and a travel trailer as well as a rental house and a primary residence I have lots of needs. A solid 5 STAR Company and group of people.

S E I reached out to Adalberto to talk about a new business I wanted to open and what I would need in terms of insurance and bonds. I called and left a message (they were busy). After a while Adalberto gave me a call back - after hours! I don’t think I have dealt with someone who was willing to work after hours for a client! Such an awesome experience! He simplified the insurance conversation and gave me pointers as to what to look out for as a new business owner. He was very professional throughout our conversation. He showed me that insurance doesn’t have to be difficult and that having the right agent (who is willing to go above and beyond for their clients) is important. If you are looking for someone who truly cares about his/her clients, someone who is willing to help you out when other won’t then please call Adalberto! I am confident that you will not regret it.

Rosario Sanchez I had a great experience with John. He was helpful in finding me the right insurance plan and explained everything in detail. So grateful for his help