1 /5 J K: I have been a pemco member for several years had a couple accidents that were my fault one that was not my fault and theyre holding me at fault and then they cancelled me without notification update my address with them and they never put it in and sent my cancellation letter to my old address do not deal with this company very unprofessional
5 /5 Courtney Merrill: talking on the phone with Michael was such a delight. Ive never had such a sweet and helpful person on the phone.
3 /5 Bryanna Guevara: Need to be on them to get back to you on a timely matter.
ISEL TAMAYO Mary is great. She is professional, responsive and I extremely efficient. Great customer service and caring. I could not have found a better fit for my company.
danny gaona Adrian was very informative and seemed confident in his knowledge. He was able to answer all of my questions that I had quickly and with ease, all while providing easily understandable explanations on each coverage.
He was open to any concerns I had and was very respectful.
I feel comfortable to reach out if I have any other questions in the future.
LUIS LEGASPI Sarai has been my agent for the last 4 years. I can’t express enough on how much I appreciate the quality of service she provides. Her team is also amazing. Eunice is also very responsive and a true professional. If you are looking for an honest, transparent and responsive agent who knows her insurance, Sarai is. Highly recommended!
Jared Lange Paul and Sarah are amazing. Truly an agency that cares about people. A short story as to why.
Due to relocation I had to change groups. My new agency failed to cancel my policies in a previous state and therefore I continued unknowingly to pay for them. I dont remember how everything transpired but someone reached out to PNI about my coverage though I was under another agency at this time. Instead of just ignoring it Sarah flat out fixed it. She got my money refunded and my policy changes taken care of. That is just 1 of the above and beyond things they did for me. If I ever move back to WA or CA they will be my first call.
Jose Jaime This our first time having State Farm insurance and our experience here was amazing! Everyone in the office gave us a warm and inviting greeting. Angelica Islas was very nice and professional. She answered all of our questions and went above and beyond your regular sales representative. Juanita was out and we were unfortunately not able to meet her but we can tell you she left her best in charge! We would recommend to anyone!
Adriana Tallmadge Liz is amazing—she truly cares about her clients and it shows. She got back to me quickly, explained everything clearly, and found the best coverage for my situation. You can tell she genuinely wants to help. So glad I found her and thus agency. I’ve recommended all my friends and family to this agency!
Noah Erhart Legacy one is the best insurance company I have EVER dealt with! Me and my wife switched over when we got tired of our old company. I will never look back and Mason always is there to help! Legacy one makes you feel well cared for and taken care of, and not just another policy number on their desk. Great work guys and keep it up!