Peak Credit Union - Tacoma (WA)

1 /5 Dillon Reavis: Twinstar as a collective sucks been a member fo 10 yrs they make ya jump threw soo many hoops for the simplest things I need a Credit Union that will help my Business grow not restrict it

5 /5 Farmer Muhammad Ayub: I was helped by Ms. Jhania and bank manager, Ms. Miae. Most friendly staff staff, and the bank manager too. Very helpful. Have an amazing guaranteed customer satisfaction. Great rates for the certificates of deposit also. Hundreds of ATMs that are in the Cooperative network. It is always a joy to bank over here. Best customer service.

2 /5 John: The phone customer service at this credit union is extremely disappointing. I have not had any problems so far being a member, but today I was having trouble with my mobile banking so I call customer service. During my first call, I waited for over an hour so I figured I will call later; the second call I waited for 40 minutes and no one got to me; and the third call, 35 minutes—without ever speaking to a representative. For an institution that prides itself on customer service, such prolonged wait times are unacceptable.

5 /5 TC Gnirk: Great customer service and extremely professional.

2 /5 Andre Herth-Zander: The young Korean cashier is probably the least personable person Ive ever seen in a customer service position. She barely makes eye contact. Hardly says a word. When she does speak its usually one or two words. Ive never been remotely rude to her or done anything. It feels like Im inconveniencing her every time I want to make a deposit.