Banner Bank - Walla Walla (WA)

3 /5 Edward King: Email sent to me said I was at the 9th Street location but I havent been there in a year or two Unless credentials are being misrepresented?

1 /5 M C: Took 6 months to get ahold of someone concerning the closure of my fathers account as he had passed. No customer service..no understanding of losing a father..no streamline compassionate process. They want his money...they want your money...never did get the check issued to me although the wrong name...a nightmare..I gave up..they disgraced him..myself and will choose profit over people with you too.

1 /5 Hannah Rogers: HORRIBLE customer service. I find it ridiculous that non customers have to walk in the branch instead of going through the drive through. Its punitive AF. You will absolutely never get me as a customer if you treat me that badly as a non-customer. 100000% do NOT recommend

2 /5 D E W Adventures: Ive been a banner bank for years. Recently Ive had to file a couple of fraud alerts and get a new card. I found that one of the fraud alerts was a legitimate purchase so I came into this branch to get my new card and cancel the fraud alert. The lady at the front desk to the right of the door seemed upset that I was bothering her. She did issue me a new card but never canceled the fraud alert. After finding this out I had to go online and cancel it myself. Customer service is a big part of Banking and shes not good at it, so maybe she should go work somewhere else.. I wont come back to this branch in the future..