North Town Insurance - Spokane (WA)

Nestor Chavez I recently had the pleasure of working with Adam Hoover from Country Financial while shopping for insurance rates due to some changes in my circumstances. Even though I am not currently a customer, I was incredibly impressed by the experience. Adam was exceptionally welcoming, knowledgeable, and passionate about the insurance products he offers. He provided a comprehensive range of quotes, and although they didn’t work out for me this time, the exceptional service I received is worth noting. I hope to return soon as a customer of Adam. Highly recommend!

Lisa Campbell Excellent service from the Best professionals. My recent difficult situation was handled by several members of this office. The effort they put in to making my situation right was amazing. They took the time to get the facts and time-line in order which made a huge difference for my situation. Shout out to Heather, Alex and Rebecca! This team knows how to work together to make things happen! The communication and follow through was some of the best customer service I have come across in a long time. Thank you!

Mike Merryman Try as I might, and tolerating as much as I could, The lack of response, Fail to return calls, Total disregard for my valuable time, I am done. Save yourself some heartache and continue shopping for insurance. The worst customer service I have ever experienced from ANY business...Period

Adam Lang Kevin and his team saved our family $6,000 this year in health insurance premiums. Besides the premium savings, the policy they found has no deductible (only copays). Compare that to the $11,000 family deductible on the plan offered by my new employer (at $500 more per month), and you can see why I am proud to write this glowing, 5-star review for Kevin and Riverbend Insurance. Beyond the savings, Kevin was able to answer all of my questions and walk me through various scenarios (lots of doctor visits vs. few, specialists vs. regular visits, emergency care, etc.) in terms of plan and cost. Im the type of person who wants to understand all the details, which Im sure annoys many professionals. Kevin was incredibly patient and actually seemed happy that I wanted to have all our ducks in a row before pulling the trigger. I also had to follow up a few times after buying the policy to make sure I was clear on payment and policy number. His team answered the phone the first time I called and was able to answer my questions. Id recommend anyone who is looking for a better insurance rate to call Riverbend and let Kevin and his team do the work to find the best deal

Tee Smith This place is the best I have known them for years and every time I need insurance I call Patti up and I get great deals there the best

Meg Schmidt Been with the office for about a decade and with State Farm for over 25 years. They are thorough, responsive and take their time to answer questions. My claims have been minimal but they have been a partner along the way in the process of restoring my vehicle.

Terry Dickenson Direct and to the point. Saved me a ton of money on the bundle. Elizabeth K should be given an award for best employee.

Mairi Campbell I adore Brad and his whole crew. They are always have the answers and if they dont right off the bat know then they find out and get right back you. Ive had a few different insurance agents over the years but Brad is the best hands down in my opinion. You couldnt ask for a better insurance agent or insurance company as far as Im concerned.

Dan Johnson The team at ISU Global is knowledgeable, accessible, and always very responsive to our questions and needs. They took the time to understand our situation and offered solutions that saved us money - while maintaining the coverage we needed - soon after we started working with them. I would highly recommend them to anyone needing home, auto, or other insurance.