My Little Guardian - Longview (WA)

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Amber I Super nice guys every time. I always banter with the Dark Souls playing dude. So I get laughs and some money for gold. They’re all super professional and fast. Highly recommend.

Jackie J I love Connections! Everyone is so friendly and knowledgeable, and their selections are absolutely beautiful. We bought my engagement ring and my husband’s wedding ring here, and we’ll be buying my band in the near future. Anytime we stop in they offer to clean my ring and it comes back to life. They also have bags of cheap sterling silver jewelry if you ask, we probably spent an hour once going through everything. Can’t say enough good things about Connections, its the only place we buy high quality jewelry from!

Kathryn Brown The customer service at Ben Bridge is next level. They remember you, know what you like, and are super friendly. Recently, I purchased a small necklace and they treated me like one of their most valued customers. It makes me want to come back and spend more money!

Ryan Cole Olivia and her team worked so hard to craft our wedding rings and they were perfect. We custom-designed a Bella Ponte engagement ring and a Bella Ponte wedding band to fit perfectly together for my wife, and Olivia and her team custom-engraved text into my wedding band. They communicated so well with us and gave us a fair price despite the federal tariffs drama. We are so thankful to Olivia and her team. They made my wife’s creative visions come to life.

Frank DeLorenzo brought an old wrist watch in for band repair. very friendly, very swift, very nice. they buffed the watch crystal as well making it sparkle!! Thank you!!