Mid-Columbia Insurance - Pasco (WA)

Dave Schonrock Recently bought a new car and my old insurance company couldnt even find the VIN in their system. Reached out to Lisa on a recommendation from a friend and got much better service than with the other company. She provided me with all the info I needed to make the best decision. Not only did I save a ton of money, but I also got much better coverage. Whenever someone tells me they are unhappy with their insurance provider, I tell them to reach out to Lisa at PNW Insurance Group.

Tee Smith This place is the best I have known them for years and every time I need insurance I call Patti up and I get great deals there the best

AM Morisch Kassandra from State Farm In Jim Rileys office is knowledgeable compassionate helpful and caring. Its wonderful to know I can call in to speak to Kassandra and that she would be able to not only answer my questions n meet my needs of things Im asking about but teach me a few things about things I should know! I want to thank this office within State Farm for having such an exceptional employee without Kassandra working with Jim Riley,Im sure his hands would be full of return calls! State farm should recognize what an exceptional employee they have here with Kassandra n blessings to her n Jim for making my insurance needs so simplified n cost effective Respectfully Anna Fields

Kevin Keiler Shannon at Scott Smith State Farm has been my go-to, super star as we changed over auto and home insurance recently. Shannon is skilled, personable and caring in facilitating our transition process. We are very thankful for Shannon’s help. Kevin and Cheri K

Kelly Casto Sally and Shannon are awesome to work with. I have been a customer for over twenty years.

Karen Newborn Im lied to.Every time I call aflac about having claim forms sent to me by mail

John B Bruce Powell has taken great care of me for over 10 years. Bruce and Pamela work hard for me even though I am known to make some difficult requests now and then. Ive always been happy with the quality from Bruces office.

R F John Osborne went above and beyond to get my insurance approved after my old roof was replaced. He knew I had my hands full and followed up with emails and text to keep deliverables on time and the process as smooth as possible. John is welcome to all future BBQs and family dinners.