Kitsap Credit Union - Port Orchard (WA)

veronica ramos Amazing customer service. I had left a review because I was upset the bank had closed and had a actual manager call me and tell me they are now open. Amazing for a person to take the time and reach out and let customers know they are back in service. was so frustrating when the closed cause I had to do my banking somewhere else but I’m definitely going to return. I’ve had this bank for more then 30 years and know my bank account number by heart. The area of the bank is so convenient cause it’s on the right side of the street on my way to work. Next to everything u need one stop shop.

Orlando Santos Mark Brewer is an amazing asset to the company. I received a call from him this evening - yes, you heard me right… I’m complimenting the debt collector! I have received numerous calls from this agency before and all the agents say is “ Is “MY NAME available?” once I reply asking what they needed… all they say is “It’s a personal matter that came across our desk, if you are MY NAME I need the last four of your social”. To which I usually (sarcastically) say that I would feel more comfortable with their name and last four of their social for a personal matter on my end before I give them mine - because you better have something better than “my name and a personal matter” before you go asking about my social. Well Mark was much more profesional and polite, he didn’t ask for my social I identified myself by name as I have never hid from debt collectors and since he called my number looking for someone by my name and I identified as such person he was able to at least tell me the company that originally held the debt - once I knew that piece of information… I knew it was legitimate and gladly gave Mark more identifying info he needed and all the details about my situation. People like Mark Brewer, that are professionals, that give respect and dignity to others, have a great attitude and show empathy towards others, do the the company they represent proud and should be valued and not taken for granted. It’s the first time ever I’ve been compelled to review and take the time to praise someone calling to ask for money, but if anyone deserved it, it was Mark.

Jasmine H I originally called in with questions and confusion because of another branch but after talking to Adrian I had my loan transferred and I refinanced. Adrian is very knowledgeable, super friendly and answered all my questions. The branch manager is also helpful and explains everything top to bottom. The interest rates are extremely high but when your back is against the wall its worth it.

Ken March I recently opened an account, have called them several times and even used their contact form on the website. I have always gotten a rapid response.

Jewel Stevenson Thinking of moving accounts over after receiving receiving helpful and friendly service from Bruce! He was very efficient and was quickly able to help me. This branch is lucky to have him!

Hannah Sutherland Went in here yesterday to find out how to cash my first payroll check since I dont have an account with them and figured an advisor could help and when I asked where we could go she asked if we knew how Google works. Most useless advisor ever.